Absolutely awful. The hotel carpet thru out was disgusting. We stayed on the 2nd floor and right off the elevator was red stained carpet - the smell was awful! Then in our room, there were 2 stains in our bathtub that looked like throw-up. The beds were old, the light in the bathroom kept flickering like a strobe light. You couldn't even use the bathroom for more than a minute without it giving you a headache.
I would never stay here again!
Colleen
Colleen、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月28日
The staff was wonderful and the full reason behind my FIVE STAR review! I wish I had written everyone’s name down to give them a shoutout because they were all wonderful!!
Shevy
Shevy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月23日
This place is always clean good check in and it's quite love they have a inside swimming pool
Brittany
Brittany、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月17日
Property needs updating
Glen
Glen、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月3日
Staff were super nice. Housekeeping daily is not so common these days and much appreciated. They need to fix a tread on the stairs at the north end, and the 2nd floor icemaker. They should check on everything in the rooms being in working condition, and the hand-held shower mount was wonky. Also hot water at breakfast was not hot, but the nice lady offered to get me some from the back. If they could keep the coffee and tea service going past 9 and reopen the hot tub, this place would be my first choice to stay again in Springdale!
Vikki
Vikki、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月22日
I needed a room last minute and many area hotels were unavailable, so I booked this one as it was nearby.
When I checked in I realized I had an accessible room and it was a connecting room. Since all I needed was 2 beds to sleep in, I didn't complain to desk when I realized that the door was missing the striker plate on the doorframe as the door seemed to lock anyway. The room appeared clean as did the bed. The shower had considerable mildew in it.
The AC was nowhere close to the temp it was set and did not keep room cool. Also the connecting room door seemed thin and did little to muffle the next room occupants discussion.
If I wasn't so tired when I got there, I would have complained at the desk. As it was i left the next morning, so I wrote it off as a unpleasant experience and will not return.
Richard
Richard、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月18日
Jennifer
Jennifer、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月13日
Convenient
Amado
Amado、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月13日
This hotel is super average. Not dirty, but not clean. Not old, but not fresh. Don't expect anything more. The front desk attendant was so sound asleep when we arrived (7pm) that I had to climb over the front desk and pound on it with my fist to wake him up. Verbal queries and the ringing phone did nothing to break his slumber. We all thought he might be dead. If you're passing through, Quality Suites will suffice for one night. Beyond that, pay a little more for a better spot.
Taylor
Taylor、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月27日
The front desk guy was rude, he was playing some game on his phone and was in a hurry to get back to it. We checked in around 9 pm and there was food on the elevator floor that was still there the following morning at check out 9am. The breakfast lady was really nice and attentive. She made fresh biscuits for my kids.
Laura
Laura、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月22日
The hotel was not terrible, but it also wasn't amazing. It was a decent stay with adequate accommodations. The lobby waiting area was a bit dirty (crumbs on the floor and seats). There was hardly ever anyone at the front desk, you had to wave them down from the back office. I had a good night's sleep both nights I was there so I can't complain. The price was a little high for what they offer but the area was safe, and the place was decently clean.
Edith
Edith、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月17日
Kathryn
Kathryn、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月15日
Cody
Cody、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月10日
.
People spray painting cars in the parking lot, hot tub didnt work, pool is small & very very warm
Dehlila
Dehlila、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月8日
...
There was a couple in the parking lot parked next to my car. They spray painted their white Dodge Durango black, in the parking lot. Apparently the propertys maintenance man said he could do it.
The pool was very, very warm & the hot tub didn't even work.
Beds were comfortable.
Dehlila
Dehlila、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月28日
Door was hard to open and shut
William
William、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年6月27日
Not worth the money
The toilet did not always flush properly. The lock on the top of the door was not functional. The bed was not comfortable. Overall the place looked run down. I was on the second floor and there was not supposed to be any smoking but all I smelled was cigarettes.
Rosa
Rosa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月25日
Way Over priced
Hotel is old. Carpets sticky in the hallways. When 1st checked in my room was cool & appeared clean but in daylight the next morning was showing its age. Hot tub closed with caution tape & no way would I let any kids in that pool. Staff was pleasant - breakfast descent just very disappointed for the $$$ will not go back!
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月22日
We had to leave the property last minute as we found bed bugs in our rooms. We had 12 rooms and last minute had to look for other lodging as this hotel was absolutely not habitable unless you wanted to carry bed bugs home with y ou. Do not stay here
karla
karla、6 泊の出張
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月16日
Needs updated and cleanliness was not consistent. The amount of money I paid did not match the quality I would expect.