Bra rum, bra frukost, men ac:n på rummet fungerade inte. Och man fick inte öppna fönstret mer än ca 5 cm, då det var spärrat. (Vi bodde på andra våningen) Det var 32 grader när vi var där och flera gäster var missnöjda. I lobbyn och restaurangen fungerade ac:n så vi vet inte om det var besparing eller om det verkligen var ngt fel. De bad om ursäkt och ville erbjuda poäng i ngn klubb, som inte vi kan utnyttja. Då erbjöd de ”some drinks” for the road så vi tog ett par flaskor vatten. Hade varit schysst att tex halvera priset på rummet.
Ola
1 泊旅行
8/10
宿泊されたお客様
1 泊の出張
8/10
The hotel staff were great. The maintenance man went the extra mile finding us a working quiet fan to cool the room.
Anthony
2 泊旅行
4/10
We stayed during the hottest day of the year, the air conditioning was broken and our room was over 30 degrees in temperature. We asked for a fan in our room, we were brought a broken one. When asking for ice from reception they told us they couldn’t give us any. The staff were unhelpful, unsympathetic. We spoke to other guests of the hotel who left to stay somewhere else due to having such a poor experience. Would not recommend staying here.
Becky
2 泊の友人との旅行
10/10
We stayed before a hospital appointment and it was ideal. From check in to checkout the whole experience was good.
We were a little late for breakfast but a lovely lady prepared us fresh scrambled eggs and sausages. She was very thoughtful. All staff were friendly and professional. Thank you so much
Susan
1 泊の家族旅行
8/10
Good experience of staying
KA SHUN ANGUS
1 泊の友人との旅行
8/10
All good. We just needed somewhere to sleep for one night. The hotel was clean and comfortable. The room was small but adequate, the breakfast was pleantiful and well cooked and well presented. I would use the hotel again but would wanta bigger room if staying for more than one night.
Diane
1 泊の家族旅行
8/10
Good location, just a 5-7 min walk to the nearest bus stop. Area is quiet. Staff are friendly.
The room was fairly cramped for a family when the sofa bed is out. It was also not comfortable to sleep on, could do with replacing the mattress.
The bathroom has been nicely renovated but unfortunately the tap is too far from the sink and water goes everywhere.
Po Shan
1 泊の家族旅行
10/10
Friendly staff and room is spacious & clean.
MRS Kit SUM
1 泊旅行
8/10
Clean room and communal areas. Helpful staff. Restaurant area not very large so couldn't deal with the influx of people at breakfast
Paul
1 泊の家族旅行
10/10
Very friendly and helpful staff, good food and drink, nice room.
Graham
1 泊の出張
10/10
Laurent
1 泊旅行
10/10
enjoyable overnight stay
Lorraine
1 泊旅行
2/10
Couple of lights in room broken, bed so hard i considered sleeping on floor, no socket by bed for cpap machine. Flat beer in bar as according to staff no gas in 2 days, dirty prs left on tables for over 40 mins while staff stoid talking, cold hard bacon and eggs, sausages pale and undercooked.bathroom floor near bar dticky and dirty. Fire alarm on tv in bar dent staff panicking for 10 mins until customer pointed out it was on tv
Daniel
1 泊旅行
10/10
Our stay at this hotel was amazing. Very quiet with a good view of the lake. Window could not be closed as faulty. Had a wonderful day in Cambridge
Phillip
2 泊旅行
10/10
everything is good.
Mei Shan
1 泊の家族旅行
8/10
The stay was excellent. The biggest fault with this property was the overnight parking if it wasn’t for the staff the stay would have been a disaster it was stressful enough as it was.
David
1 泊旅行
10/10
Denise
1 泊の家族旅行
10/10
Denise
2 泊の家族旅行
10/10
Denise
1 泊の家族旅行
4/10
Unfortunately the room was next to the lift of be hotel, which was very old and incredibly loud. We could hear the lift in motion, banging and clanking all night.
James
1 泊旅行
10/10
Great hotel, friendly staff, good food and great WiFi. The only negative was the phone reception was terrible.