Really rude customer service. The guy was very uninviting. The older woman seemed nice. I thought it was very unprofessional they had a dog behind the desk with food back their too for people to buy. The beds were super comfy. The room was clean. Jacuzzi tub in room was big enofor two comfortably. The windows in the room were small. The tv was small. The bathroom was nice and clean. The housekeepers do a great job.
Austin
Austin、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月17日
very nice
nice location on the water, friendly staff and clean. Second time staying here, within walking distance to ferry and town, if you like to walk, it is about 1 1/2 miles.
Michelle
Michelle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月16日
Beautiful property. Room had STRONG odor of cleaning products. I asked for a different room and told none available and same cleaning products used in all rooms. No one from staff came to our room to understand our concerns. I was told to open the slider to air out the room. That did work after a few hours however if it had been a cold winter day that would not be an option. Would not recommend this hotel to anyone with allergies or asthma. Hotel accepted pets charging $35 fee however area for dogs did not have a waste container nor did it have a poop bag dispenser.
Anthony
Anthony、1 泊旅行
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4/10 (まあまあ)
2024年10月15日
Listed amenities ARE CONTRARY TO ACTUAL CONDITIONS
All listings did not match actual conditions. Breakfast not included. Pets were allowed, however, listed as "not allowed" on the website. Pool closed, although I specifically booked it as it appeared to be a nice pool. The voucher they included for another pool was rated as unsanitary so we elected not to use the voucher. Voucher discount was for a crappy breakfast. Hotel booking, I called the lobby and specifically asked for a room away from the elevator and confirmed with staff. Bonnie said we were on the opposite end from the elevator. We were in fact booked right next to the elevator and ice machine. Tile was cracked and damaged in the bathroom. Carpets were saturated. Smell in lobby is likely due to sewer main backup. Moisture caused soft floor in lobby area. Blood was seen on beds at sides of bedsheets. We made it through the stay but I was very disappointed with booking. Thankfully our family powered through it and we had a good time. When you pay near $200 a night, you expect better.
Scott
Scott、2 泊の家族旅行
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2/10 (不満)
2024年10月14日
False advertisement! There was no open pool or swimming, no mini golf like it states and not even microwaves in the rooms!!
Samantha
Samantha、1 泊の家族旅行
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2/10 (不満)
2024年10月13日
Disappointing Stay
Hotel looks like it dates back to the 70s. Paid $200 for a room that was dimly lit and uncomfortable. Water park was closed down when we went - no water in pool, just looked abandoned. Arcade was run down and overlooked the empty water park which was creepy. Only 3 actual games in the arcade and one did not even work (bowling).
When we checked in at 6:30pm, our room was not even ready. We were told by the front desk staff that they had to call in extra housekeepers because the ones that were there weren’t doing their job. Was told our room would be ready then went to it to find housekeeping had just started cleaning and it would be another half hour. Switched to a different room and that one had a broken tv that woke me up at 3am by flashing on and off until we unplugged it.
Overall I would recommend you stay at any other hotel on that strip - this one was poorly managed and rundown.
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月13日
Jaye
Jaye、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月10日
Last minutes trip
My girlfriend and I wanted to visit the area for hiking and access close to the Dark Park. So we booked this hotel with the lake view and we enjoyed it very much. It was only 3 minute drive to restaurants and downtown Mackinaw City and only 10 minutes to the Dark Park. The room had a great view & mini hot tub. No free breakfast was the only drawback but we did not mind.
thomas
thomas、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月6日
Very convenient
Quick stay but open for check in at any time arrived late. Right on the lake can walk right out the back door onto the beach! Real nice stay and reasonably priced.
Kory
Kory、1 泊の家族旅行
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6/10 (良い)
2024年10月6日
It was a good hotel for what we needed but there was no room cleaning unless we asked for it. Our trash was full and weren't asked if we needed anything in the room. Since the hotel didn't offer breakfast, it would have at least been nice to have good cream (not the standard half-half) available in the morning. Front desk staff were great though and very friendly and helpful!
Stephanie
Stephanie、3 泊の家族旅行
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8/10 (とても良い)
2024年10月3日
Off Season Small Wayerpark Hotel
Daniel
Daniel、1 泊の家族旅行
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8/10 (とても良い)
2024年10月2日
Roy
Roy、3 泊の家族旅行
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8/10 (とても良い)
2024年10月1日
William
William、1 泊旅行
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8/10 (とても良い)
2024年9月30日
Great room for the value. We only were staying for the night and left in the morning. Great access to the lake and beach. For some reason they didn’t have any breakfast served which was one of the reasons we booked
Andy
Andy、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月30日
Valarie
Valarie、4 泊旅行
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10/10 (最高に素晴らしい)
2024年9月29日
Heather
Heather、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月29日
Yolanda
Yolanda、2 泊の家族旅行
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8/10 (とても良い)
2024年9月25日
Lori
Lori、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月25日
This hotel is a great value. It’s situated right on the beach with nice views of the bridge and Island. Spend a few extra bucks and get a room with a balcony and lake view. People who have left negative reviews on this hotel are misguided fools in my opinion. Just sayin😎