モーテル アーリントン テキサス

ZERO rating if I could. Not enough space here to tell whole story. So to summarize: Hotels.com showed noon checkout, but hotel refused to honor that till I had Hotels.com call them; clerk still refused at first. Room was missing promised fridge, microwave. I was told I was supposed to request them in advance "because they get stolen." Security latch on door was broken. Front third of room had carpet drenched in water or who knows what, and possible mold growing. Staff was extremely rude and unhelpful. They did get a fridge, but that was before we saw sopping-wet carpet and changed rooms anyway. The next room they offered us stank of tobacco. The next was acceptable but we decided not to look too closely. Staff would not allow us to talk to manager/owner because it was late (after ten when we checked in). The staff would not call her, either. Staff was, however, happy to argue with me about why I was wrong to expect appliances and wrong to expect noon checkout time. After we left, I complained to Motel 6 guest relations. At first, they told me manager had agreed to a refund, but I'd have to call Hotels.com because that's where I booked. But the same manager told Hotels.com that I would get no refund. Then the manager sent me a form-letter email that had nothing to do with my complaint but still denied me a refund. After 4 phone calls and heated discussions with Motel 6 corporate, I was promised a partial refund. Motel 6 as a company made things much worse. Stay away.

Everything was fine except my confirmation clearly said check out was @ 12 but we were called at 11:05 to be told to hurry up check out is at 11:00 it was very inconvenient to be rushed out 55 min before our paperwork indicated !!!

The hotel needs some paint work inside the rooms. That's pretty much the only thing I noticed.

remote didnt work but i stay was short

This place is awful. Our room was dirty and we couldn't even flush the toilet, it was broken. Not good customer service either. Pick somewhere else to stay