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Macondo Tulum

3.5 star property
Tulum apartment with outdoor pool

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Photo gallery for Macondo Tulum

Deluxe Apartment | View from room
Outdoor pool
Exterior
Premium Apartment | Living room | 32-inch TV with cable channels, table tennis
Reception
When you stay at Macondo Tulum , you'll be within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Apartments feature conveniences like kitchens, along with rainfall showerheads and free WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Pool
  • Non-smoking
  • Air conditioning
  • Refrigerator

Main amenities (7)

  • 17 smoke-free apartments
  • Outdoor pool
  • Fitness center
  • Beach towels
  • Air conditioning
  • Garden
  • Limited hour front desk

Feel at home (6)

  • Kitchen
  • Television
  • Garden
  • Elevator
  • Bathtub or shower
  • Free self parking
The current price is ￥12,181
￥24,731 total
includes taxes & fees
Mar 30 - Mar 31

Room options

View all photos for Premium Apartment

Premium Apartment | In-room safe, desk, free WiFi

Premium Apartment

Highlights

Deck/patio
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
2 bathrooms
  • 155 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | In-room safe, desk, free WiFi

Luxury Apartment

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
2 bathrooms
Rainfall showerhead
Microwave
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, desk, free WiFi

Deluxe Apartment

Highlights

Balcony
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
2 bathrooms
Rainfall showerhead
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 506 reviews
The price is ￥10,751
￥13,688 total
includes taxes & fees
Mar 31 - Apr 1
Naala Tulum
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About the neighborhood

Map
Av Juanek, Aldea Zama Aldea Maya 1, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 2.1 km
  • Tulum Beach - 9 min drive - 6.1 km
  • Las Palmas Public Beach - 9 min drive - 5.4 km
  • Tulum Mayan Ruins - 10 min drive - 5.2 km
  • Playa Paraiso - 15 min drive - 6.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Mercado Tulum - ‬4 min drive
  • ‪Rossina Cafe - ‬11 min walk
  • ‪The OG´s Tulum - ‬11 min walk
  • ‪Safari Comedor Zama - ‬7 min walk
  • ‪Los Morros Tulum - ‬6 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macondo Tulum

When you stay at Macondo Tulum , you'll be within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Apartments feature conveniences like kitchens, along with rainfall showerheads and free WiFi.

Languages

English, Spanish

At a glance

DONE

Property size

    • 17 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Cookware/dishes/utensils

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable service
  • Table tennis

Outdoor areas

  • Garden

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MXN 500 per pet per stay
  • 1 total (up to 22 lbs per pet)
  • Welcoming cats and dogs only

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Laptop-compatible safe
  • Front desk (limited hours)

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 17 rooms

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: MXN 650 per accommodation, per stay

Pets

  • Pets are allowed for an extra charge of MXN 500 per pet, per stay

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Property Registration Number INA151120728

Also known as

MACONDO TULUM Tulum
MACONDO TULUM Apartment
MACONDO TULUM Apartment Tulum

Frequently asked questions

Does Macondo Tulum offer free cancellation for a full refund?

Yes, Macondo Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Macondo Tulum ?

Yes, there's an outdoor pool.

Are pets allowed at Macondo Tulum ?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 500 per pet, per stay.

Is parking offered on site at Macondo Tulum ?

Yes, there's free self parking.

What are the check-in and check-out times at Macondo Tulum ?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is 11:00 AM.

What is there to do at Macondo Tulum and nearby?

Macondo Tulum has an outdoor pool and a fitness center, as well as a garden.

Does Macondo Tulum have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

What's the area around Macondo Tulum like?

Macondo Tulum is in Zama, a short 13-minute walk from Dos Aguas Park.

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Macondo Tulum Reviews

Reviews

8.2

Very Good

7.6/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice property. Loved the pool.
Maria, 1-night trip

10/10 Exceptional

We enjoyed our stay at Macondo Tulum.
Paul, 1-night trip

10/10 Exceptional

Solid stay in Tulum.
A great area of Tulum to stsy in, althou yoi will need transportation. The place is very comfortable. Good value.
Shaun, 6-night trip

8/10 Very good

Overall nice property. Pretty pool but a little dirty for my liking. Good WiFi. Great location to lots of things. Good working A/C. Wish it had a washing machine. No drinkable water (so need to buy your own) or beach towels (but they did exchange towels for us)
Abraham, 1-night trip

10/10 Exceptional

Great Visit
Our stay at Macondo Tulum was great. I was worried that I would be too far away from town or too close but this location was at a perfect distance from everything we needed. The staff was very welcoming and our room was great. We felt right at home from the moment we got there. Thank you!
3-night trip

4/10 Fair

We planned to stay here for 5 nights and ended up cancelling our stay and booking else where. Our room was not clean, the sofa bed was stained and dirty. The sheets, pillows/towels in our rooms had stains as well and the kitchen sink had splashes of dark food stains. We tried to get a refund and the manager agreed to it based on our conversation with the receptionist. We filed a complaint through Expedia and they tried to get a hold of the manager several times, even though it was the manager who told us to refund it through Expedia and then they will approve it on their end. It was such a stressful trip considering I should be relaxing on vacation. I rarely leave reviews like this, but I highly recommend staying else where.
Ariane, 4-night trip

8/10 Very good

Property is very well maintained, I will definitely rent this place again. City streets are very bad. (Dustpan it’s the future)
Adolfo, 2-night trip

2/10 Poor

This place is horrible the property doesn’t have check in till 11 pm like it states. Receptionist gets there at 9 am to 3 pm. We ended up getting there at 9:30 pm no one was there. I called and message the number I was provided and no one ever answered. I would advise to call before booking you would see that they would never answer because I was calling to informed them we were not going to arrive at 3 pm for check in but we will be there at a later time and no ever answered we ended up staying in the car till the following morning and no one knew anything or where to complain. The toilet seat was not attached, the towels were so old and see through, the sofa were dirty and it had cigarette burns. The sheets were stained and the mattress was dirty and it smelled like pee. The pool was very dirty and green. The house pans and pots were not in good condition to cook in.
yesenia, 9-night trip

6/10 Good

Sungjin, 3-night trip

4/10 Fair

1-night trip

10/10 Exceptional

RICARDO, 5-night trip

10/10 Exceptional

La propiedad muy bien pero nunca contestan en los números de contacto
JP, 2-night trip

2/10 Poor

Ce n’est pas un appart hôtel
Appartement hôtel, mais prévoyez d’apporter tout ce dont vous avez besoin. Le barbecue en photo est sympa, mais il faut acheter le gaz vous-même, car la bouteille était vide, et personne ne nous la remplacé, on as juste dit d'en acheter. De plus, il y a des couverts (fourchettes, etc.), mais seulement pour 4 personnes. Pas de sel, poivre, huiles etc si vous venez à plus de 4, cela devient très compliqué pour manger, car il n’y a pas de table, seulement un bar avec 4 tabourets. Les douches fonctionnent très mal, la “piscine” n’est pas nettoyée et n’est pas remplie entièrement. Il y a bien une machine à laver, mais rien pour étendre le linge. L’appartement n’était pas propre : toiles d’araignées, canapé noir de saleté, rideaux très sales, et encore des toiles d’araignées dans les chambres. La communication avec le propriétaire est quasiment impossible. Vous devez absolument arriver avant 18h, ce qui m’a fait perdre la première nuit, car je n’ai pas pu m’arranger avec eux. Bref, je ne recommande pas cet endroit. Il faut tout racheter pour pouvoir utiliser l’appartement correctement. Considérez cela comme une simple chambre d’hôtel pour ne pas être déçu.
Francis, 3-night trip

8/10 Very good

Excelente estancia, ubicación, y lugar.. Solo parece tener problemas con el olor el baño, por la tarde-noche olía a orines.. desconozco el motivo
Carlos, 2-night trip

8/10 Very good

Armando, 9-night trip

8/10 Very good

El condominio es bonito y cómoda, la alberca también es bonita pero no está muy limpia. En recepción nunca responden, fue un dolor de cabeza poder comunicarme con ellos y el guardia de la noche no te da nada de información, tardamos más de una hora en encontrar nuestro condominio ya que el solo respondía que le diéramos derecho y nos mandaba a otro lado, considero que es un error total poner de su parte los números de condominios por dentro de los elevadores ya que no se ven, si pudieran enumerar por fuera para que se pueda ver sería una mejora increíble ya que reitero, el guardia de noche solo te responde que el no sabe nada y no hay nadie que te ubique, tienes que estar buscando tu apartamento
Cynthia, 2-night trip

6/10 Good

Les faltan muchas cosas en el departamento. Como un trapo. La vajilla completa. Muy mala calidad de shampoo y acondicionador. Las cortinas y toallas rotas. El control de la tv sin pilas. No gabia gemte em recepcion muchas veces. Nos quedsmos sin intermet un tiempo... otro sin luz...y no habia a quie. Reportar nada
Isabel, 7-night trip

8/10 Very good

Ruth, 1-night trip

10/10 Exceptional

Estuvo muy buena la estancia si es de gran ayuda rentar coche para desplazarte a donde quieras y conocer muchos lugares cerca . Lo único que recomendaría es la visible limpieza del sillón y tapete de la sala , por lo demás todo muy limpio y funcional. Los alrededores hermosos y el lugar y recepción muy bien!! La comunicación muy buena en todo momento te contactan por whats
Elsa Patricia Soraiz de los, 3-night trip

10/10 Exceptional

Elsa Patricia Soraiz de los, 1-night trip

10/10 Exceptional

Muy accesibles, excelente servicio.
Griselda, 1-night trip

10/10 Exceptional

Muy recomendable
Nos quedamos de pasada para el aeropuerto, todo muy lindo y moderno. Recomendable
Mario Rafael, 1-night trip

4/10 Fair

From our experience, the place didn't look like the pictures at all. Our appartment was very dirty (stains on the sofa, on the walls, on the sheets). We stayed only one night instead of four because we couldn't spend our vacation in an environment like that.
Sofiane, 4-night trip

10/10 Exceptional

El lugar es muy bonito. Podría mejorar con algunos detalles, pero en general está bien.
Larissa, 3-night trip

10/10 Exceptional

Hermoso lugar para disfrutar y descansar. El personal muy amable y respetuoso. La cocina moderna, pero falta de utensilos para uso en la estufa. Solo dos sartenes servian. Solo dos tazas de cafe para una familia de 7 personas. Si pudieran poner los Sartenes correctos para el uso de ese tipo de estufa seria genial. Gracias. Ruth R
Ruth, 8-night trip