Unfortunately we did not have a good experience with this place. We had a long day driving through South Dakota, and we needed a place to rest.
We wanted a nice place to lay our heads down and continue our journey in the morning. But instead they were not able to check us in and we were forced to drive another 2.5 hours to another hotel.
It was not because of network malfunction or the lack of rooms. Instead it was training deficiency. Where there host does not even know how to log into the computer. Me and several guests had to call Holiday Inn Express Corporate for him to try and get support.
This was a incredibly unexpected experience, especially considering IHG brands hotels are usually consistent. The Corporate service was also quite lack luster, and the bad quality communication with their reps, passive aggressive attitude, and inadequate support completely shattered my perception of the Holiday Inn Express brand.
Kenneth
Kenneth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 6 日
We were all happy with the friendly employees and the breakfast was exceptionally good compared to many holiday inns
Traci
Traci、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 24 日
Vallan
Vallan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 18 日
Som europé är det skrattretande för vad de kallar "fantastisk frukost" när det bara finns några få livsmedel. Deras definition på continentalfrukost hade vi roligt åt och garvade mycket om.
Emma
Emma、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 31 日
Room changes
Debra
Debra、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 25 日
Not so great. The floors were dirty. The bed sheets were dirty, with what looked to be mud under the pillows, the bathroom, mainly the shower, had hair all over it.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 15 日
Chris
Chris、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 14 日
Chris
Chris、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
Good
Katie
Katie、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 24 日
We used to live in this city. Expected nice pleasant helpful and were not disappointed.
RONALD
RONALD、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 23 日
It was okay
Hagel
Hagel、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 20 日
No one at the front desk at 7 am when we planned to depart and breakfast not available until 7:15
Gord
Gord、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 4 日
Edward
Edward、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 26 日
This place sucks. For $130 a night it should be nice. Worn-out bed, old everything. Needs a remodel. Wish they would fix it because there are only 2 options in Winner and the other one is worse.
Nathan
Nathan、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 26 日
If it said Super 8 on the sign outside, I'd have gotten what I expected, but this is a Holiday Inn Express, and the room was $130. I don't know why IHG would let this place keep their franchise. It is in desperate need of a remodel. Everything is old. The faucets are rusty and sinks stained. The bed was worn out. No in-room coffee. There were signs of mice living in both of the box springs in my room. Unfortunately I need to stay in Winner a couple times a month for work, and there are no better options. I just wish they would fix it up. It's awful
Nathan
Nathan、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 6 日
Lindsee
Lindsee、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 30 日
I did not like that they could not provide a copy of my bill with abreakdown of cost of room and taxes. I mostly book this Choice hotels and the front desk can always provide a copy for me. I need the copy for the company
I work for. Can Expedia provide this for me?
I cannot find a phone number to talk to a customer srvice rep.
GLORIA
GLORIA、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 12 月 5 日
Perhaps a little below average for a HIE, but by far the nicest place to stay in Winner. It is clean and adequate, fairly well kept.
Nathan
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 10 月 20 日
Daniel
Daniel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 11 日
John
John、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 6 日
Never have had a bad stay here. Home away from home
Patricia
Patricia、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 26 日
Room was clean and property was quiet. Breakfast area was clean and food was good.