The phone in the room did not work. It was under the dresser unplugged. Getting service on the room was iffy... you had to request it, have your name on the list, and maybe they would get to it. I had to request towels several times because they didn't get to my room. For what we needed it for, the location was great. The front desk day staff was friendly, however the night staff was not as well versed in running a hotel. I would stay again, but my expectations are now in line with the property.
THERESA
THERESA、6 泊の家族旅行
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6/10 (良い)
2024年12月3日
Beds not very comfortable and pretty noisy with no carpet
宿泊されたお客様
2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月27日
Luis Diego
Luis Diego、2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月23日
Basic and clean
Room was basic and CLEAN. That's all we needed while in tour. Staff is friendly. Easy ride to the hot springs.
Nayo
Nayo、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月20日
Kristi
Kristi、1 泊旅行
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8/10 (とても良い)
2024年11月14日
Just okay
It was an okay place to stay. We were there just one night on our way through. Free breakfast was not something to count on. Very little to choose from. Ended up going through a drive thru. Definitely needs updating. Cracked tile in bathroom poorly “repaired “ with what looked to be caulk smeared over it. Scratches in the wallpaper. No elevator. Currently there is construction going on which makes it difficult to get to.
Kristina
Kristina、1 泊旅行
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4/10 (まあまあ)
2024年11月13日
The bed was comfortable
The room was on bad conditions and a little dirty water facet on the tube hard to open the toilet was with a lot of lines not white
Jorge
Jorge、1 泊の家族旅行
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6/10 (良い)
2024年10月24日
Good value
For the price this place was good. It was clean, the bed was comfortable and the staff was helpful. However, the TV was not easy to operate, the smoke detector was missing and the bath sink water was hooked up in reverse.
Thomas
Thomas、2 泊旅行
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6/10 (良い)
2024年10月20日
Friendly staff but rooms need maintenance!
service was very friendly. We upgraded to a room with a king bed and a couch, with a table and a couple of chairs. It was fine except, there was an actual hole in the one wall about the size of a lemon, one wall had large scratches and black marks, and the air condition filter was nasty and full of lint.
Karuna
Karuna、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月19日
宿泊されたお客様
4 泊の家族旅行
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8/10 (とても良い)
2024年10月17日
Margaret
Margaret、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月16日
EJ
EJ、1 泊旅行
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8/10 (とても良い)
2024年10月16日
Jackson
Jackson、4 泊旅行
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10/10 (最高に素晴らしい)
2024年10月11日
Lori
Lori、1 泊旅行
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8/10 (とても良い)
2024年10月10日
If you need an accessible room, choose another!
I was traveling through. I got the wheelchair accessible room. The room was nice, the bed was good, the shower was the stuff of a third world hotel. The drywall and tile were horrible. The fact that the ownership set this quality aside for those in a wheelchair is reprehensible.
GARY
GARY、1 泊旅行
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4/10 (まあまあ)
2024年10月6日
This place was terrible with the noise and the place could do with a major makeover. I would have paid more in town had I known what this place was like. I saw some mold in the pool area and the fan was very loud you couldn’t hear your conversation with people. The stay wasn’t worth the money I paid.