2/10 (不満)
2025年1月21日
Not a happy traveler
Hotels.com, you NEED to have Your people come stay in some of these places you Promote. The first room Upstairs (no elevator) had a lamp shade so mangled and torn up that it was Garbage. There were Lumps all over the mattress. I asked to be switched to another room. They put us in there and the mattress was awful there too but Also Smelled like Cigarette smoke in the room. I told the front desk right away. The tub drain, air vent and shower head were awful. My husband said he careful not to get Tetanus. Seriously. When I went to comment on this with the front desk in the morning I was brushed off. I give up. I probably won't be using this platform anymore. I've had so many Bad ones in a row. I'm looking into other sites instead. I've been on Hotels.com over 15 years now. Too bad. Trust us gone. I don't feel safe at most of their locations let alone lacking comfort.
Constance
Constance、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
