The bathroom sink was getting clogged way too often. Also my wife believes that there was bed bugs in our room. She has 6 bites on her arm and left leg total.
Alan
Alan、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月16日
Cory
Cory、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月4日
Jessica
Jessica、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
Mark
Mark、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月11日
Tanja
Tanja、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月11日
Like crashing at a friend's in college
The room had empty pop liquor and cans behind the door and under the couch, as well as a stale smell when we arrived. The bed was made, but looked like someone took a nap on it.
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月10日
Very Unhappy Customer!
Absolutely aweful!
Started with the pool closing before 8pm when that was the whole reason I booked that hotel was so the kids can swim that night.
Service at the counter was presumptuous and processed my credit card before I got there. I was going to use a different card than I reserved the room on.
We got to our room and it looked like someone slept in one of the beds. Indent on the pillow and all the way down the bed like there was a body there. Someone used the shower and hung their towel on the back of the door. I didn’t complain that night bcuz I was so tired, I needed sleep. Our toilet stopped flushing in the middle of the night when my son used it. It wasn’t clogged either. The lever didn’t provide any kind of a flush: We barely had any towels or wash clothes. And only soap for the sink and not the shower. Made me question what else was not clean and used by someone already!
I spoke to Kenna at the front desk and he informed me that they have been having issues with someone using the rooms unauthorized and he knew who.
I expect a phone call and some accommodation ASAP!
Dena
Dena、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月3日
Not bad for the price
It s was very quiet I love it .
Very nice lady at the front desk , professional.
mamadou
mamadou、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月28日
Plz contact me for further evidence
The place had a terrible ac in the room
The breakfast was all Walmart brand food with gallons of milk and juice for everyone to share
The doors did not lock in the hallways
And the pool was unusable due to staff having family members in there
The bed did not have a bed bug protector nor a fitted sheet
Melissa
Melissa、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月27日
Bed conditions were poor
When lifting the top cover in the bed there was a large stain on the mattress cover . How that can be used again after washing is unacceptable. I brushed off the bed sheets before I could even sleep. Tv remote was dirty, it felt sticky.
jerzy
jerzy、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月7日
Was really impressed staff was super family, hotel was clean rooms were really good size. Will stay again if close to the area
Tina
Tina、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月5日
Sarah
Sarah、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月5日
Bryant
Bryant、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月1日
Erik
Erik、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月24日
Upon check in, I noticed that the bedding in both of my rooms was dirty (hair, crumbs, stains). The hallways and rooms also smelled awful - a combination of smoke and who knows what else. I immediately went to the front desk to request a refund. I was given a partial refund (I think, I wasn't offered a receipt). Do not recommend whatsoever.
Kathryn
Kathryn、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月23日
Check in was easy and the staff were very friendly. Room was not clean. Lots of dark grime and dirt on the floor, especially by the bed. Appliances all worked well.
Erik
Erik、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月17日
We checked in about 7pm, had to drop our things in room and leave right away. Came back about 11pm, to find dirty floors with flies laying around, dorty bathtub with other peoples hairs and dirt ring, bed with stained bedding. Man from desk came and cleaned tub, gave us bedding, we made our own bed. Then next day we decide to stay niggt 2 rsther tgsn find another plsce. At 11am water was cut off by repair worker tgey hired and still not back on at 4pm now. Livid as this is no way for a businrss to operate. The dont fulfill their end of providing what is paid for.
James
James、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月17日
My car was hit in the parking lot in plain view of a security camera. Staff refused access to the camera upon my request and of local law enforcement.
Elizabeth
Elizabeth、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月1日
Liudmila
Liudmila、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月27日
Housekeeping not so great. But everything else top notch.