6/10 (良い)
2025 年 7 月 13 日
Better Customer Service
This was a short stay! Came from NC to celebrate my dad’s birthday. The location of the room was convenient as it was CLOSE to the highway. The cost was also reasonable for a 3 night stay. HOWEVER the check in process was AWFUL. The individual who checked us in was RUDE. The reservation was booked under my married name. He asked for my driver’s license and the last name was my maiden name. I’ve NEVER had an issue, yet this individual questioned several time about my identity even AFTER I shouted I him additional identification to verify I was the person who reserved the room. After all was said and done he threw my driver’s license back to me and proceeded to say “this is the name on the reservation!” It was unnecessary, another worker did come out and handle the situation. The room was clean, yet the walls are VERY thin. You can literally hear EVERYTHING.
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3 泊の家族旅行
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