We were charged an additional $276.11 for our stay. When asked why the front desk said our hotels.com payment had not been processed. Both charges came out of our account and no one is willing to help resolve our issue.
Marcos
Marcos、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 17 日
Juanita
Juanita、15 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 13 日
Better Customer Service
This was a short stay! Came from NC to celebrate my dad’s birthday. The location of the room was convenient as it was CLOSE to the highway. The cost was also reasonable for a 3 night stay. HOWEVER the check in process was AWFUL. The individual who checked us in was RUDE. The reservation was booked under my married name. He asked for my driver’s license and the last name was my maiden name. I’ve NEVER had an issue, yet this individual questioned several time about my identity even AFTER I shouted I him additional identification to verify I was the person who reserved the room. After all was said and done he threw my driver’s license back to me and proceeded to say “this is the name on the reservation!” It was unnecessary, another worker did come out and handle the situation. The room was clean, yet the walls are VERY thin. You can literally hear EVERYTHING.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 9 日
James
James、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 1 日
Shih hsiu
Shih hsiu、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 19 日
Keishla
Keishla、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 18 日
Omar
Omar、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 18 日
Everything was great, bed comfortable
Stephen
Stephen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 31 日
Nice place
Edward
Edward、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 24 日
The young lad at check in on 5/23/25 was very friendly and efficient. She went above and beyond to look for a rental car property for me. The breakfast area was clean and good food
beth
beth、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 20 日
Kenichi
Kenichi、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 18 日
Robin
Robin、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 11 日
The staff were very kind and accommodating. Continental breakfast in morning was plentiful. Clean, spacious, great deal for the cost.
Patricia
Patricia、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 11 日
There was a "welcome package" in the mini fridge when I got to my room..unfortunately it wasn't actually a "welcome package"..it was left behind by the folks who had rented the room before me. They were accommodating and providing me another room. That rooms bathroom sink didn't drain! The sink drain was closed and I haven't yet, nor am i going to complain and pack up AGAIN to another room. Next time is straight outta here! Never again!
Terence
Terence、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 4 日
Me gustó el lugar ya que es muy cómodo y acogedor
Raul
Raul、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 4 日
Barry
Barry、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 22 日
Haven’t checked in. We’re all sick. Went to hospital. call in to cancel the booking. Not allowed. not even allowed me to change the date. disappointed.
Qiumei
Qiumei、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 20 日
Clean rooms and overall hotel. Newly renovated. Friendly staff. Good options for breakfast.
Nancy
Nancy、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 9 日
Jairo
Jairo、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 6 日
The toilet was running and the sink wouldn’t drain
Thomas
Thomas、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 6 日
Property was recently under construction and it’s def shows room was covered in sheet rock dust screws on the floor and blue plastic pieces in the bath tub the front desk person changed our room which we had to share a bed and the bathroom door didn’t shut after a long day at the hospital we just wanted showers and bed so we settled for what we got