I always enjoy staying at this location. Have stayed here for years (when it was the Comfort Suites) and the staff is always so welcoming and friendly. My only complaint is that the water was out for several hours on my last day. I was never notified but had to call the front test, who told me it was a "water main break in the city". Then I noted that water/plumbing contractor trucks who contradicted the water being out in the city but an issue at the hotel.
Later that afternoon the water was restored but no hot water to the room. I checked until 10:30pm (room on the 3rd floor). The wonderful front desk attendant check the hot water on other floors and moved me to the 1st floor.
It was greatly appreciated but having to move all my luggage, repack/unpack at 11pm when I had not been able to shower, and had to catch an early morning flight. This was very inconvenient and I wish someone had been proactive and offered another room earlier that afternoon/evening.
Will I stay here again, absolutely. However, I do think the hotel management staff should have been proactive with customers about the water situation, checking water pressure/temp, and actively moving customers before it was so late in the night. I had to leave the hotel most of the day (still had to pay for the room) due to the water outage and had no hot water for over half of the last day/night.
