ホリデイ・イン エクスプレス & スイーツ レキシントン (レキシントン)

Beds were too hard

the air conditioner in our room didn't seem to work well. we got a kid's suite with bunk beds and they sweat all night long. The room was very hot and stuffy. we also found copious amounts of other people's hair in our bedding and on the floor. when I wiped up the floor after some water had been spilled the rag that I used was filthy and we had just arrived. however the staff was kind and friendly.

Usually HI Express are great! Not this one. Our “suite” was nothing like the photos and was barely anything over a standard room. One wide open room with enough space for the sofa bed to open and a kitchenette along the hallway to the bathroom. Front desk help was not interested in my distaste for the room and simply assured me that it was a suite, not by looking up the room number but by looking at my hotels.com paperwork. It was clean and comfortable but not as described! That is until the bugs showed up in the morning. The room and common areas smelled terrible upon arrival. A mixture of body odor and fabreeze. I will say the breakfast area and help was good. Well kept and good safety precautions in place.

This Holiday Inn Express was very easy to find. It was clean and comfortable. We gave no complaints.

Excellent service and clean

Really clean and comfortable. Great customer service! I was looking forward for the managers happy hour, but it was unfortunately cancelled because of Covid. Great overnight stay overall.

Always a great stay here. Love this hotel

Decent hotel

I was so pleased with my stay here. It was so much nicer than all the other hotels in this price range that I have stayed in on road trips. Quality was very high. The receptionist was so cheerful and helpful; the pool and hot tub area was clean and wonderful to enjoy; and the kid suite with the bunk beds was a real treat for my kids. It wasn’t any more expensive than a room with two queens, but it came with it’s own TV set and xbox and a sliding door that gave the room much more dimension. Also, was great to close off our dog there. The rooms on the back literally face an adjacent corn field and I enjoyed the most amazing sunset view over that scene. The hotel is in the same parking lot as a gas station, and right off the freeway, so a great location for those planning to drive several hours. I was curious about COVID so for those interested, they have a plexiglass barrier at check in, limit 10 in the pool at a time, and a grab and go breakfast that you can pick and choose what to take with you.

Arrived and was given a handicap room and not the room that I reserved on the site. They would not let me check in early. The bathroom shower head was not good. The receptionist was rude and I was unable to pay in the form I wanted.