Very relaxed and easy with a seriously comfortable bed. Friendly staff, very clean room.
Mr M
1 泊旅行
8/10
The staff were all very welcoming to our children. Kelly went out her way to help us with our luggage as we were leaving. The room was very spacious even with our double pram and travel cot in the there as well. The only two bits that were disappointing were the ants by the pancake machine for breakfast and the room was tired, it needs a refurb!
Madeleine
2 泊の家族旅行
10/10
Brilliant team on reception, Nicky was so friendly, welcoming and fun. She created a great atmosphere
Gillian
1 泊旅行
8/10
It is a lovely hotel in a great location. It is a bit worn, the shower door didn’t close properly however the shower was fab. Bed was huge and comfortable. Breakfast was excellent with lots of choice. Staff were very friendly. There was a wedding on and the music was loud when trying to get to sleep but wasn’t really a big problem.
Barbara
1 泊の家族旅行
10/10
Guy
1 泊旅行
6/10
Staff very friendly but hotel was very average and not what I expected from a Mercure hotel… room offered free minibar but only a can of Pepsi and a can of Diet Pepsi in it…
Mr James
1 泊旅行
4/10
Looks nice from the outside. That’s as far as it goes. Rooms are a shambles / very tired. Local authority housing unsavoury characters in hotel doesn’t help either.
John
1 泊旅行
4/10
Initially the room was adequate. On inspection Room 301 is dated requires significant repainting; filling and caulking in many places and round shower and bath. I gave a full written report to the Housekeeping manager. The was NOT CLEANED at all no change of Towels and Bed not made on the Monday 19th May of our 3 night stay. I have requested a Reund.
David
3 泊旅行
10/10
Ella
1 泊旅行
10/10
Just the one night. Comfortable, friendly and helpful staff. Definitely worth the price. I recommend this hotel
Susan
1 泊の出張
8/10
Paul
1 泊旅行
10/10
Mark
1 泊旅行
10/10
Very comfortable stay. Friendly staff. Thank you for the room upgrade. A nice surprise.
Fiona
1 泊旅行
8/10
Guy
1 泊旅行
8/10
Richard
2 泊旅行
10/10
宿泊されたお客様
1 泊の家族旅行
8/10
Hotel was in ideal location for my work
Cael
3 泊旅行
4/10
Ryan
1 泊旅行
8/10
Rachel
2 泊旅行
10/10
Great hotel and staff , always solid
N
1 泊の出張
10/10
宿泊されたお客様
1 泊の出張
10/10
Christine
1 泊旅行
8/10
Not bad but could do with a clean. The pool was very nice but again a bit shabby.
Room was OK but let down by bathroom being a bit shoddy.
Grounds are lovely with ducks on the lake.
David
3 泊旅行
2/10
Sabrina
1 泊旅行
8/10
Lovely hotel. The service was excellent and garden very lovely view a bit muddy near the pond