The worst experience was the hot tub and pool. Our family planned this trip for several weeks and our grandchildren were so excited about the indoor pool. The pool was extremely cold, in fact I had to ask for the heat to be turned on. We went in the hot tub and our granddaughter got water in her eyes and it burned her eyes for over 2 hours. The jacuzzi was full of very soapy water again it was very cold.
The rooms very dusty, there were spiders and cob webs in the guest room window. The tubs had no drain plugs for baths for the children.
Dawn
Dawn、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月25日
Overall Good
Hotel room overall was nice, although the sink was having trouble with draining, likely due to buildup of hair. Nice beds and TV though, and the free breakfast was also a plus.
Pratik
Pratik、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月20日
Shabby and rundown
Carpeting on 3rd floor had many bleach stains. Owners should have replaced immediately. Terrible optic. Were told the carpeting would not be replaced before the end of the year. Electronic keys would not work, even with the help of a nice staff person. She also helpfully gave us a room on another floor. Room rates the next day nearly tripled because of football game. We moved across the street to a much nicer hotel owned by same chain for a much less expensive rate.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月11日
Theodore
Theodore、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月6日
Average
Room was as clean as an old hotel can be. The room smelled musty when we arrived late and we just wanted to sleep. Due to the smell we woke up with stopped up noses and sore throats. My fault for not moving rooms. The employees were nice but this just wasn't my cup of tea or what I'm use to and we travel a lot.
Pamela
Pamela、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月21日
Patricia
Patricia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月18日
Ian
Ian、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月5日
Gordon
Gordon、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月3日
Hot tub was cold, no towels, toilet was broken, door key didn’t work and overgrown weeds in parking lot
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月27日
Kinda shabby, but acceptable. (Except for the desk clerk you yelled at me because the luggage rack I was using bumped into the elevator door surround)
Jane
Jane、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月26日
Not a 3-star hotel as listed
Amit
Amit、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月24日
The evening front desk lady was not courtesy to me .
Yosef
Yosef、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月19日
Ok
Renjith
Renjith、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月19日
This hotel is very close to Colonial Williamsburg and was very with very friendly staff.
CHARIE ANNE
CHARIE ANNE、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月17日
The hotel is in a great location. It is very dated and run down. They are supposed to be remodeling but we did not see evidence of that. The young lady at the desk couldn’t have been nicer or more helpful. She was delightful.
Karin
Karin、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月13日
Barbara at the front desk was very helpful and friendly. Would stay there again. The breakfast was good also.
Lindsey
Lindsey、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月12日
This hotel was fine but a little tired.
The carpet on the third floor was extremely worn and musty but to be fair, I was told the contractors kept changing the dates to install the new floor coverings.
My room key continuously self deactivated and that was kind of annoying. However the staff was super friendly and patient as I made multiple trips to have my key reactivated.
The bathroom sink was missing the stopper so I lost an earring back down the drain. Not critical but still a nuisance.
The area was busy and surrounded by numerous other hotel chains. I might not chose this hotel again if I find myself in the area. It would be a hard “no” if the people weren’t so nice.
Mary
Mary、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月11日
The bed was very comfortable. The breakfast was yummy. I also like that the hotel is so close to the all the fun stuff. Would definitely recommend.
Dawn
Dawn、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月8日
Sean
Sean、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月6日
The staff is super nice, breakfast is included, and they have a jacuzzi and pool, which are open until midnight.
John
John、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月5日
Patti
Patti、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月5日
No lights in parking lot, unpleasant smell in hallway, dirty carpet and needs upgrade.
Staff was pleasant!