For a 4 star hotel although the room was big the furniture look passed it drawers falling apart, sink in bathroom was disgusting no information in the room about services available
Antoine
3 泊旅行
2/10
宿泊されたお客様
2 泊の出張
10/10
Michael
1 泊旅行
10/10
Sandra
1 泊旅行
8/10
DOREEN
2 泊旅行
10/10
Brian
1 泊旅行
4/10
Steve
2 泊旅行
2/10
Very good location. The property is very tired and needs a refurbishment. The Resturant was a disappointment.
Sandy
3 泊の友人との旅行
8/10
Pierre-Louis
1 泊の出張
8/10
Barry
1 泊旅行
8/10
If you need a Taxi think again! None helpful staff gave us a whole list of mobile numbers and it was basically good luck.
Gave up after 11 call and caught the bus.
Derek
1 泊旅行
4/10
Mishal
1 泊旅行
6/10
Initial reception experience was poor as I was early . I just wanted to confirm was definitely attending etc. When asked if I could get a coffee following my long trip was repeatedly told bar opens at 12.00. It’s fine if you don’t sell or have facility but the was a Costa 2 mins walk away which could have been suggested.
Gary
2 泊の出張
4/10
No water provided in room
Shower dribbled out
Changed room, still the same!
Bar lounge filthy floor and tables
Told night before visit pool was closed, in fact open! We hadn’t taken costumes! Very expensive for what we experienced!
We have stayed here before, but never again! We weren’t the only disgruntled guests!
Janet
2 泊の恋人との旅行
10/10
Susan
2 泊旅行
10/10
Sophie
1 泊旅行
6/10
There is nothing fundamentally wrong with this hotel except the complete mismatch between price and condition/quality.
This hotel is extremely over priced. The rooms are fine in general but bathroom was very dated and the electric shower barely had enough pressure to push the water out of the shower head… lucky I do not have much hair to wash! Very noisy extractor fan was also irritating after a while. Maximum price per night for this standard of room would be £80 - half what the normal room rate is.
Unbelievably this hotel was completely full and I can only assume that complete lack of competition in the surrounding area makes it able to charge way above its true value.
Paul
1 泊旅行
4/10
Hotel and room in particular clean and tidy with usual standard amenities, however the bed was both noisy with a loose headboard and not very comfortable.
Didnt like the noise and doors slamming in night.
Certainly did not like the bar being closed and shutters down at 10.20pm on a Friday night, with people still in the bar ! Restaurant menu was not inspiring and this seemed the general opinion judging by the lack of diners I saw in the restaurant. Shame really because the building, staff and presentation was good but a one night stay was enough for me.
Terry
1 泊の恋人との旅行
8/10
Nice and big room, though a bit dated. Pool, hot tub and gym in decent condition. Lovely little lake behind to walk. Great buffet berakfast. Unfortunately, had noisy neighbors we heard all night...
Jennifer
1 泊の恋人との旅行
6/10
We were told on booking check-in was 2pm. We arrived early to get some advice on places to have lunch before checking in and I mentioned in the conversation we would be back at 2pm to check in. Had a glorious lunch and The Fleece and returned at 2pm to be told by another reception staff check in is at 3pm! A little frustrated we sat in the bar for 45min in the end waiting for our room to be ready.
Excited to use the spa facilities we headed to the on-site spa to be met with very tired looking changing rooms, pool area and sauna/steam room. We didn’t use the massage and treatment facilities so can’t comment, but if you are looking for a spa retreat be under no impression that this is a luxury experience you may get from other spa hotels.
The rooms are basic and everything else needs a shake down and spruce up.
We got a good night sleep and comfortable beds and this is a relatively inexpensive hotel in comparison so with our highlight being a trip to see a concert at Blenheim Palace, it’s not all that bad for us... The Fleece pub in town however is a must-go-to for superb food and choice of bar. The town is very beautiful and on a sunny day it really is a must visit.
Barney
1 泊旅行
8/10
Another enjoyable stay topped by a nice swim
...
My wife is recovering from an operation and we assumed a modern hotel would have a lift! Not so...
Breakfast and lunch excellent . Warm comfy room.