4/10
Me and my daughter with 3 kids stayed from June 30th till july 2nd. After we checked in we went to the pool where there were no pool towels on shelf at pool so i went back to room and got towels out of our room because we all needed to dry off. When we came back to room i went to feint desk and requested more towels so we could take a shower,staff informed me that they normally dont give more towels,even though ours was used at the pool. The following morning i sat trash outside of room for pickup, not trash bags were given and housekeeper said that they were short staffed and that she wasnt duppose to take dirty towels and replenish them with new ones. Reluctantly i handed them to her and she laid them on the sink. We had family that came during the day and we hung out in dining room ,pool and in room. They even charged me $108 extra for clean up fee and said our room was left a mess to my debit card. When i called to complain about other charge Tammy said we had 8 people in the room,i explained about them coming to visit since i was from alabama. No one stayed there except 2 adults and 3 kid's whom i registered. I was then told we left the room in such a mess that that was why i was charged extra 108 was because it took the maids an hour to clean it. I booked this room because of the reviews, but believe me i wont ever stay in a La Quinta Inn ever again nor recommend it to anyone. I have disputed the extra charge with my bank . Ialso have pictures of the room at 940 am
Sherita
2 泊の家族旅行