I do not normally find anything to be worth complaining about, but i felt that my experience here needed to be voiced as this hotel is not properly represented on their booking. My colleague and I specifically chose this hotel because it had a pool, dining on-site, and it was near by to our destination. When we arrived, there were signs saying that there was construction going on and due to that, the pool, laundry facilities and gym were closed. We were also told that the restaurant on site had been closed since the pandemic and has not been reopened. None of these things were listed on the Expedia booking page. We assumed there would be some sort of conference room/business area for us to work in, but their designated business area was the lobby. We ended up having to sit at a high top table in a fairly busy hallway (for a hotel) off the main lobby to get our work done. The rooms were clean enough, but I could hear the tv and people talking in the room next to me (despite the amenities list saying soundproof rooms). When I went to take a shower in the morning, there was barely any hot water and I ended up taking a fairly cold shower. The sink also didn’t have any cold water. Had I known that there was construction and some amenities would be closed prior to booking, I would’ve booked at a different hotel.
