Good points:
1) Location is great, with many restaurants and tourist sites close by.
2) Reception was nice and smooth, and pleasant to talk with.
3) The hotel had a gym which I managed to make use off.
Negative points:
1) My room was very close to the elevator. I could hear every "ding" of the elevator whenever it stopped at our floor. This became quite a nuisance when people used the elevator at midnight, as it would wake me up every time.
2) I stayed for 3 nights, but the room did not get any housekeeping, decipite the fact it was included in the deal.
A room type wasn't what I made a reservation. It was smaller, smaller bed type and no bathroom. I complained and requested of changing rooms two days in a row (I had stayed for 6 nights). But the request wasn't accepted. Besides, I paid the accomodation fee for the original reservation. This was my second time using this hotel. I wouldn't use the third time.
Maki
Maki、6 泊の出張
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年5月13日
The room itself was not bad, although I did notice some stains on the carpet. Housekeeping did not come on the schedule mentioned by the receptionist and did not come until I complained about it. The location is convenient for sightseeing, but there is some noise until late at night due to the nearby downtown area and hospital.
The address provided on the website is not the correct address to enter the hotel.
There was a fee of $120 charged at check-in that was not disclosed to us on hotels.com or by staff. It is supposedly refundable but we were not prepared for the additional expense.
The room was right next to the elevator.
The bed did not appear to be a queen - the tag claimed so but it seemed much smaller.
There was a roach spotted running underneath the bed the first night.
The shower leaks.
There was not any kind of continental breakfast or even any food other than vending machine fare.
Staff were all very polite and helpful but the location was lacking.