Good points:
1) Location is great, with many restaurants and tourist sites close by.
2) Reception was nice and smooth, and pleasant to talk with.
3) The hotel had a gym which I managed to make use off.
Negative points:
1) My room was very close to the elevator. I could hear every "ding" of the elevator whenever it stopped at our floor. This became quite a nuisance when people used the elevator at midnight, as it would wake me up every time.
2) I stayed for 3 nights, but the room did not get any housekeeping, decipite the fact it was included in the deal.
A room type wasn't what I made a reservation. It was smaller, smaller bed type and no bathroom. I complained and requested of changing rooms two days in a row (I had stayed for 6 nights). But the request wasn't accepted. Besides, I paid the accomodation fee for the original reservation. This was my second time using this hotel. I wouldn't use the third time.
Maki
6 泊の出張
6/10
The room itself was not bad, although I did notice some stains on the carpet. Housekeeping did not come on the schedule mentioned by the receptionist and did not come until I complained about it. The location is convenient for sightseeing, but there is some noise until late at night due to the nearby downtown area and hospital.
This hotel is a really pretty piece of history! It’s right in downtown Chicago. I’m not sure why it asked about being beachfront, because we were not by any beaches. The hotel room was quaint and comfortable. The bathroom is updated. The front staff wasn’t very friendly, especially at check in. They seemed like they were being disturbed by your questions. Otherwise, it was a good experience!
Jennifer
3 泊旅行
8/10
This hotel was in a great location not far from Navy Pier. We were able to walk to everything we wanted to eat and do other than the Cubs game. I would stay at this hotel again. The only reason I give 4 stars and not 5 was because the sirens kept us up all night. The sirens sounded like they were in our room. The Bell Man was AMAZING!