Customer service was great and they were able to accommodate and fix all issues that were presented but when we checked into our room, the AC unit didn’t work and the door wouldn’t lock properly and they needed security to let us in for first 24 hours until we had maintenance come up and install a strike plate for the door to be truly secure. The bed was very comfortable but the floor inside the room was extremely dirty. Don’t walk barefoot without wipes by the bed!!!
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年10月28日
There is a large staff of security people on the property and it is very safe. Room was clean, bed comfortable, location convenient to freeway.
Wayne
Wayne、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年8月29日
If you truly only need a place to sleep and are desperate I guess this place could maybe work out for you however I genuinely recommend trying anywhere else first. Help desk was okay but unfortunately it's the location and the people who booked the rooms as well as the random people that walk onto the property that make it bad. As soon as I stepped into my room there was a foul stench which made me immediately return the key and look elsewhere and immediately gave everything back and did not stay.
Gabriel
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年8月11日
Mayra
Mayra、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年8月2日
no laudry service
Jaime
Jaime、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年7月30日
From the moment i stepped into the hotel it had a bad smell. The elevator and stairs smelt bad. There was no toilet paper. There was flies everywhere and the rooms where not clean.
Sandra
Sandra、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年7月30日
very unkept hotel. dirty common areas. room was clean. air conditioner worked. unsafe shower-slippery.
George
George、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年7月17日
Contact High
Room smelled like marijuana when we first walked in. Took several hours to get the smell out.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年7月6日
The images on hotel.com looked nothing like the actual room. I booked a room with 2 queen beds, which they dont offer. Instead we got 1 bed with no blankets, and an uncomfortable pull out bed also with no blankets. We stayed for 2 days and did not get new towels or any kind of cleaning service. There was trash and garbage everywhere. We felt like someone was going to break in at any point. Not a safe area.
Joshua
Joshua、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年6月27日
horacio
horacio、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年6月19日
A bike junk yard by the front door, sticky floors, unleashed dogs, and so much more....
Lynn
Lynn、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年6月18日
Patrick
Patrick、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年6月11日
Adrian
Adrian、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年6月3日
Yolly
Yolly、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年5月3日
Upon checking in Room was not clean from previous guest
Melissa
Melissa、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年4月25日
Donny Laserow
Donny Laserow、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年3月12日
Jeffrey
Jeffrey、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年3月3日
Sleepless in Silverlake
Usually stay here when visiting from out of town but the last stay was unbearable. Sign in lobby says no visitors. Room next to me had over 20 visitors up all night and outside my door. Called manager twice, still no solution. Left at 3 am exhausted from no sleep.