The staff were very helpful and pleasant. They had a full buffet, and the food was good.
Jeffrey
Jeffrey、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月10日
Joyce
Joyce、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月8日
Broken elevators
Check in time they had only 1 receptionist and a consistent line of about 20 people due to cruise ship leaving the next day. After check in we went up to the room and when we decided to go out into town the elevators were broke. Tried speaking to house keeping but that proved difficult because of a language barrier which was ok. The lady called to the front desk and they told her to have us use the stairs for now. Went down the stairs and we couldnt get through any of the doors because yoh have to swipe a key card from that floor. Went to the other end of the building and tried those stairs and still everything was locked. Called desk they said theyd send someone to HELP US GET OUT OF TGE HOTEL. The emergency doors, nothing would open. They help did not come. Then we finally got out and i went to the front desk which was still busy and staffed by 3 people now. I asked to speak to the manager and the man said there isnt one available to speak to you and i ask him to have the manager call me once it slowed down, never got a call. The workers were laughing as we tried to ask them how to get out and made jokes like the elevators took a break. Was very frustrating and honestly the way it was handled and ignored i wouldnt sat here again.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月4日
Everything was great til we went to their little shop to buy something to eat! Almost everything they sell needs to be microwaved. There are no microwaves in the rooms. So we we to front desk, asked about a microwave, yes you can request them. So the gentleman got us one and went to hand it to my fiance' and he was shocked! We asked dont you deliver it to our room?! The man said no!! He made us carry this damn microwave up to the 6th floor! What hotel does this??? We paid a lot of money for 1 night at this cery nice hotel, to have to carry a freakin MICROWAVE ourselves?!?! That is just wrong! We didnt have time the next morning to ask for someone in charge cause we has to get on a cruise ship, but that was definitely wrong of that front desk man to have us do that!!!! Thats horrible hospitality and not caring at all about your guest!!
Joseph
Joseph、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月4日
Patrick
Patrick、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月4日
Rolfe
Rolfe、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月3日
Ok place to stay
Hotel is a little old has some wear and tear but overall good. Restaurant was a little pricey and no meal comps considering the cost to stay there. Our room keys didn’t work the first time so had to go back down to the desk to rectify the issue. Ice machine only worked on the 10th floor. Very inconvenient
Gail
Gail、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月3日
Shaun
Shaun、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月2日
Good service and location. Disappointed with room
Hotel in good position for the criuse terminal, hotel ok in the public areas, but our room was very dated, furniture old and worn with rips in the soft furniture, chairs etc.. safe did not work and no cups in room.
Jason
Jason、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月2日
I’ve stayed at several Crowne Hotels. This hotel wasn’t the same. The chair in the room was shredding. There were linen carts in the hallway. The staff was exceptional. The area and environment was great. The quality of the room kind of set back my opinion on the room.
Pamela
Pamela、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月27日
Great location and comfy beds
My stay was calm and uneventful. The room was clean and quiet. The bed was comfortable. The only thing that I'd like to mention was the mini-fridge make a squeeling noise. Once i turned on my sound machine to sleep, I couldn't hear it anymore. But if I didn't have the sound machine, the noise would have probably kept me awake. Otherwise, great stay! Gorgeous view of the harbor and perfect location for restaurants and shops. I would definitely stay there again.
Alicia
Alicia、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月27日
Shaun
Shaun、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月26日
Mary Lou
Mary Lou、2 泊の出張
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4/10 (まあまあ)
2024年10月24日
Dirty place. Windows haven’t been clean in years.
Filthy and poor service.
James
James、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月24日
Nope, Look elsewhere
Absolutely Filthy! Staff was not friendly and service at the desk was slow.
Alan
Alan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月24日
Nice hotel, nice room, nice view of the harbor
Vicky
Vicky、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月22日
Excellent could not ask for anything more staff is very very pleasent
Lester
Lester、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月18日
Jerry
Jerry、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月16日
The lady receptionist when I arrived was amazing , remembered my name and the room I like and she gave it to me . Was fast professional and really made me feel good
The room did not smell fresh but everything else was great. The reception when I got in was awesome she is the same lady who helped me the first time I went there over two years ago ,