They have a no refund policy because they know that the condition of the property is awlful. Walked to the door of the lobby and the smell hits u. Doors to the place dirty finger prints all over the glass handle and everything. No one at the front desk had to pick the phone up to call someone to the front. It’s signs up about the no refund policy, extra guest have to be gone at 8. They have the right to come in the guest room and so on is what’s on the sign. Man comes give me the first room 109 soon as you walk in the smell of mold and mildew hits me in the face. Go in try to cut the air on not working so I try to crack the window and it opens wide no way to keep anyone from coming in mind you this room is on the first floor. Hand prints and foot prints on the wall. So go back and was given another room look at the pics. Left out had a function come back the smell is now worse. Go in the room try to make the best because didn’t want money to go to waste the smell was bad. Pull the covers back to spray second can of Lysol covers had holes, sheets not on the bed carpet so stained in spots that it looked like it had tar on it. Elevators didn’t work offer breakfast but everything out of order. Carpet coming off the wall. Couldn’t figure out the urine smell so I tracked it to the pillows.Towels stained and dingy. Tub dirt in it and stained in different areas. Nights stand and tv console smudges of hand prints.I couldn’t take it I just left and drove home.
Maticca
1 泊の友人との旅行
2/10
I would not recommend this hotel for a stay or stay there again.
erika
1 泊の家族旅行
4/10
kiel
1 泊旅行
2/10
Cheryl
1 泊の家族旅行
2/10
Peggy
1 泊旅行
2/10
So nany things wrong, 1 no towels, 2 cockroaches feces all over the place, 3 Tv didn't work, 4 and worse part the front desk Lady actitud when i call to ask for someone to fix the tv she said check out if you don't like it call Expedia see you in court don't know what to make out of that , she show mental health problems
Torres
4/10
Tanice
1 泊旅行
2/10
There was couple next door to us that was screaming and fighting the WHOLE EVENING throughout the night the police were called due to all there fighting. The tv DIDNT WORK i called and called the front desk they didnt do anything. DO NOT STAY AT THIS HOTEL GUYS DO NOT ITS NOTHING BUT JUNKIES AND NASTY PEOPLE THAT ARE STAYING THERE THAT THE STATE JS PAYING TO LIVE THERE.
Katherine
1 泊旅行
2/10
Roaches all over, room smelled bad horrible experience to the fact that I slept in my truck instead
宿泊されたお客様
1 泊旅行
6/10
It's an ok place to stay but for 80.00 a night there shouldn't be so much stuff out of order. The soda machine, the snack machine, the coffee and juice machine the sink in the lobby,the elevator. The blanket on the bed that was more like a curtain 3 tiny pillows on a huge bed, the heater that we set to 70 and it was definitely hotter then that so we either were too hot or froze and the fridge barely closed because the freezer part was so frozén over you can't use it. It would be nice if it was cleaner and everything worked and the desk clerk didn't talk on the phone to someone else while checking you in.
Rosemary
1 泊の恋人との旅行
2/10
ROACHES ROACHES ROACHES EVERYWHERE. The lady at the front desk is RUDE and disrespectful. Did I mention roaches everywhere? In the halls in the bed everywhere I know it’s cheap but cheap doesn’t mean infestation.
Marcus
2 泊の家族旅行
2/10
It was horrible everything was broken this is the second time the didn’t give me a room I paid for them tried to get smart with me
Ke'Era
2 泊旅行
2/10
I have a complaint that I want to make about this location because we never used the room on November 16th. I reserved this. My family and I had a memorial to go to that date because my mother died a few months ago. We got there at 11:00 am to see if they had an early check in and the Indian woman who was there had an attitude the entire time. First, she charged us a $40 fee for checking in early. She got into an argument with my father because we never been to a hotel that charged us for checking in early. She even threatened to cancel the reservation because we never heard of this fee. When she finally got an the rooms, one fo the rooms had a damaged sink that wasn't safe to use at all. The other room wasn't clean and had dirty towels. We requested to get the rooms changed but she said that she no longer had rooms available. We requested for a refund, and she said that we had to pay her another $40. It turned into another argument because I said that I was going to call Hotels.com. So she gave our $40 back and called one of our relatives who works for the city government. Our relative spoke to the manager, and we were told that now only one room was available, which was the room that wasn't clean. We instead stayed with relatives. I tried to call the number on the website to make a claim or a refund request, but instead we were directed to the same person we spoke to at the hotel. I would like to know how I can get a credit or refund.
Lance
1 泊の家族旅行
10/10
Mekyra
1 泊旅行
2/10
I didn’t get the room I paid for the tub was broken toilet seat was broken when I went to correct it the lady at the front desk bucked and told me take it up with Expedia
KeEra
3 泊旅行
6/10
It was okay but affordable
Aaron
3 泊旅行
2/10
KeEra
1 泊の家族旅行
2/10
KeEra
1 泊旅行
2/10
i’m not returning
Latrice
2 泊旅行
2/10
You need to take off your list. Roaches everywhere!!! Everything had stains on it. Sheets, floor, and chair. Disgusted!!! Towels all looked nasty. Probably not even clean. Mold on shower curtain.
Tony
2 泊旅行
4/10
Anthony
1 泊旅行
10/10
Danny
1 泊旅行
2/10
Something told me not to. I went against this intuition. Soon as i opened the door to the second floor room i was met with a musty mildewish ripe smell along with a family of disgruntled guess already occupying the room standing right by the door. Looked like they lived there. Never felt so dirty in my life. They tried to offer another room downstairs on the 1st floor but i couldnt get out of that cesspool quick enough. Do not do this to yourself! Stat away! Oh, and they refused to give my money back.
Jesse
1 泊旅行
4/10
The room was very dusty and had a mold smell also..The towels and washcloths had stains on them like the were dirty rags. They also have roaches as well. I would never come here again