After going to the desk to see why our tv wasn't working, he informed us the tv's were installed that day. No one checked to see if they were working after installation. We ended up pulling the large tv stand away from the wall and unplugging it from the wall, and had the power strip. I know it's no big deal, but when you're paying for a room, it wasn't our job to do that. Also, we opened the curtain to see the view, to find out, it was another hallway we were looking at. Had to leave our curtain closed all the time, which was dark. Waffle mix was in the frig when we went down for bkfast, and therefore weren't able to have them. Not sure what time they put it in the machine? For the price, very disappointing.