We had the AC on high 60* cold for several hours and room never cooled down. When we contacted hotel we had 3 different people checking it out with the last person to enter hooting & hollering because the AC was blowing cold air (true) but refused to admit that the room was hot and tried putting the blame on me for it being so hot and the room being too big for the AC to cool down and also blamed our balcony door being open which was a joke since we couldn’t even open it to begin with. No room change or solution was offered till we promptly checked out shortly after that dispute in my hotel room with staff around 9pm, 6 hours after we had checked in.
Front desk girl was super sweet at check in, wish it had worked out. Won’t be returning or referring friends and family to stay here.
宿泊されたお客様
1 泊の家族旅行
10/10
David
1 泊旅行
8/10
My family of 4 stayed one night as planned. The beds are comfortable. The bathroom is a little small. The water pressure in the shower wasn't good. There was hair in the bathtub and bathroom floor.
The breakfast area was clean. The food was ok. They only had red velvet waffle mix.
There is no elevator. I wish I had known prior to booking so I could request a first floor room since I was traveling with my elderly mother.
Shannon
1 泊の家族旅行
10/10
Remodel has been completed and it is wonderful. Room was very clean and had the best night sleep. Will stay here again
Mary
1 泊の家族旅行
10/10
Robert
1 泊の家族旅行
6/10
Small basic rooms. No in-room perks like coffee or individual shampoo and body wash, etc. Hot breakfast was not kept hot and bacon undercooked. Not going to recommend.
MaryAnn
1 泊の家族旅行
10/10
David
2 泊旅行
2/10
Carlos
1 泊旅行
10/10
Dawn
2 泊の家族旅行
8/10
It was a nice place to stay
Brad
1 泊の出張
10/10
Amy
1 泊旅行
8/10
Emma
1 泊の家族旅行
10/10
Love staying here
Michael
7 泊旅行
10/10
Easy check in and check out. Nice room. Reasonable rates.
Fred
1 泊の恋人との旅行
10/10
Raymond
1 泊の出張
10/10
ashley
3 泊旅行
10/10
David
1 泊旅行
10/10
Stayed for 5 days. Room was clean, hotel was quiet until the last night when we had elephants in the room above us. The curtains actually closed, providing a dark room for sleeping. Bed was comfortable...woke with no back ache!! Liked the ability to open the window!! Breakfast was good. No major complaints!!
Melissa
5 泊の家族旅行
8/10
Outside doors had key card access but did not lock we were able to walk in without key at night
CATHI
1 泊の家族旅行
4/10
Not clean. Smokey room. Outside lights shone through the curtains. Air conditioner was quite loud.
Jordan M
1 泊の家族旅行
10/10
Night host was very kind, clean rooms, warm pool! Good breakfast and happy with the stay!