The phone number to the hotel doesn’t work, no one answers. Also our in-room tv didn’t work and the in-room phone was disconnected so we couldn’t call the front desk to ask for help. The “bistro” flatbread was just a frozen pizza and they didn’t give me my chicken with my Caesar salad.
Theresa
Theresa、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月17日
Courtyard Marriott in Alabama 👎
I didn’t stay I checked into my room that smelled of mildew mold and musty carpet so pungent it made you tear up. I asked for another room the second room was the same. There an issue throughout the hotel with flooding of some sort there were buckets and debris everywhere the wall paper was buckled and the housekeeping staff were using air freshener to mask the smell. I asked to cancel my room I was told I could I went to retrieve my family returned and asked for a refund and I was told I would be refunded for the room.
Jadonna
Jadonna、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月12日
When I walked in the young lady was very friendly and was very welcoming. I hate I didn’t get her name. The room was very nice and clean and the atmosphere was great. Only thing that was that the phone wasn’t working. But overall I enjoyed my time there. I will definitely book again!!
Pebbles
Pebbles、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月27日
Three stars
The hotel staff were amazing! Excellent customer service. Unfortunately, the hotel needs upgrades. Credit card machines did not work. Burns in the room carpet. Black mold stains under the sink. Will not stay again.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月19日
Never again
Joyce
Joyce、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月11日
Poor quality
Not up to Marriott standards.
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月5日
Virgil
Virgil、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月17日
The carpets needed cleaning and the back door to get in the building wasn't reading the key card.
Shakelia
Shakelia、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月6日
The hotel is dirty & old looking. The carpets in hall were filthy & the room floors were stained. The bathroom was dingy & rusty. Do not recommend staying here.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月5日
We stayed one night. The customer service was great! Every staff person that I interacted with was A1!! The room was clean. I was glad to be able to see my car from my room window.
Joyce
Joyce、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月4日
Mark
Mark、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月30日
It was dirty and bad maintenance building
Eduardo
Eduardo、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月20日
The property needs renovation. Bathtub old and wore; bedroom carpet old and a little smelly; hall carpet wore, soiled, and dirty. Back door entrance does not close completely; not safe. You have to go back to pull it shut.
james
james、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月19日
we were greeted with an insincere attitude from the woman at the desk. The room smelled musty the entire time even when we left the window/door open to let in fresh air. The food offerings were disappointing. The overall experience was one of disappointment because we expected so much more from Court by Marriott. The rest of our trip we did not go to another Courtyard.
Kathleen
Kathleen、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月18日
Access door by elevator would not close.
James
James、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月14日
Carpet was filthy throughout- especially the halls. Very disgusting. Carpets in rooms were mildly better but had to wear shoes even in the rooms. Beds were very comfortable and showers had great water pressure and the water was nice and hot.
Mary
Mary、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月11日
The stay was not what we thought it was the pool was out of commission
antonio
antonio、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月9日
Lots of noise
To much noise from room above sounds like moving furniture
Joel
Joel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月9日
The elevator was shut down by the fire marshal. The hotel smelled like weed.
Denise
Denise、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月5日
Rani
Rani、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月3日
We were moved to 3 rooms. The first wasn’t what I booked, the second had BLACK MOLD all over the ceiling and a broken window railing that could have killed my child and all the exits except the front entrance are not working, they’re locked from the outside with broken key pads