The front desk staff are nice and kind. But the room is so poor and especially the bathroom has a very strong chemical disinfectant smell just like being in an old hospital. The room was very hot and they let me borrow a fan but the fan was very dusty. TV didn't work. No shampoo and conditioner.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2017 年 10 月 18 日
Location is very nice.
the room was very clean. just I want to open the window.
staffs are kindly. I had lovely stayed.thank you.
Rino
Rino、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017 年 8 月 23 日
Good location
The nearest hotel from new street station.
Easy to find and access.
Convenient for train, bus and shopping.
New Street駅から歩いて5分以内で立地は最高です。4階まであるのにエレベーターがないのが難点でした。シャワーが夜中になると冷水しか出ず困りましたが、朝には回復したので、タンク内のお湯がなくなったのでしょう。スタッフの対応も素晴らしく、値段を考えるとこんなもんでしょう。歯ブラシ、歯磨き粉等は当然ないのでご持参ください。
This hotel’s only redeeming feature is its proximity to Birmingham New Street Station. It’s not been invested in for years. Smells like a care home, is noisy and lumpy pillows. If you can sleep anywhere and don’t care for comfort it’s for you. But if you have any more time to walk I would advise avoiding this place. Feels like a hostel.
Emma
Emma、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 6 月 21 日
The upstairs guest were VERY noisy, it sounded as if they were jumping and falling on the ground at times. The walls and ceilings were paper thin and you could here other guests sneeze and phone alarms going off.
It was also very hot in the rooms with no fan or air con, so sleeping here was extremely difficult.
Amy
Amy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 20 日
Checked in and asked if possible to have a double bed instead he said he only had 5 rooms left and couldn't move me this was at 10pm. I went up to the room and it was hot I could barely open the windows and the TV didn't work there were stains all over the floor. And a disgusting stench that smelled like cockroaches coming from the drains so I called downstairs and he came up I told him I wasn't about to walk on that floor with my bare feet and the smell was awful he said that the rooms are cleaned everyday fixed the TV and left. I suffered all night holding my breath every time I went to pee in the night. I complained to the lady on reception the next day and she gave me an email address. I had to go to the wetherspoons across the street to brush my teeth and have a sponge bath. Disgusting furniture in disrepair, walls gashes all over, hair on the sheet. If I wasn't so exhausted would have put up an argument but he was only one there.