I have stayed various hotels in Newcastle, but the Malmaison was one of the best hotel in the city. I recommend to all who is visiting Newcastle.
JUN
1 泊の出張
10/10
Lovely stay only spoiled by workers doing renovation in the morning
David M
1 泊旅行
8/10
Simon
2 泊旅行
10/10
Stephen
1 泊旅行
10/10
Stuart
1 泊の家族旅行
4/10
Woken at 4:40am in the morning by the sound of glass being emptied from bins for about ten minutes. Did not go to sleep for other lorry / truck noises.
Lovely staff at breakfast but I was so exhausted I couldn’t eat much.
Christina
1 泊の出張
10/10
Great location for a gig at The Glasshouse. Our room was overlooking the water and was large, clean and comfortable. Temperature was easy to manage, unlike a lot of hotels in my experience!
Alison
1 泊旅行
10/10
Gillian
1 泊旅行
10/10
Elizabeth M
1 泊の出張
10/10
Staying after working for an event in the city & decided to stay in the quay. Malmaison is lovely- beautifully decorated rooms, comfortable beds, great bathroom. The bar is great with a huge choice of beverages, the barman took time to chat and ask about your day. Breakfast was great! Staff at breakfast were really friendly, chatty and attentive.
Andrew
1 泊旅行
10/10
Nicholas
3 泊の家族旅行
10/10
Rachel
1 泊旅行
10/10
Peter
1 泊旅行
10/10
dean
1 泊旅行
10/10
colin
1 泊の出張
10/10
Hotel as always the best of their chain, this is our third trip and the reason we keep going back
Staff great, venue and location great and the roof top bar and restaurant amazing
Sarah
2 泊旅行
8/10
Bathroom wasn’t up to standard. Hair down both plug holes. Dirty windows too.
David
1 泊旅行
10/10
John
2 泊旅行
10/10
M
1 泊の友人との旅行
8/10
Mark
1 泊旅行
8/10
Chris
1 泊旅行
10/10
Liam
1 泊旅行
6/10
lovely hotel conveniently located - fabulous market on sunday morning nearby on the quayside.
Room is o-kay but quiet enough. The shower was unable to deliver anything less than scolding hot water so was unable to shower safely. The hotel was unable to repair but offered us a discount - breakfast was good and set us up for the day.
Ian
1 泊旅行
10/10
Keith
2 泊旅行
8/10
Staff were so friendly and accommodating here in both reception and the restaurant. The room was generously sized and comfortable. We had dinner at the hotel before our theatre trip which was excellent. Great views of the Millennium Bridge.
Only negative comments - there was no conditioner in the bathroom. For somewhere which is offering free menstrual kits (bravo - this touch is amazing!) it would have been nice to have hair conditioner too. Also the check in process did seem to take quite a while and there was a big queue when we arrived around 4pm which took a while to get through. However it’s hard to balance quality service with speed hence why overall this still deserved 5 stars.