I had reserved a king room, but because we had a dog we were put in a room with two double beds. I understand needing rooms specifically for pets, but it smelled awful. I killed 3 wasps, idk where they came from. The pool left a lot to be desired. The white part wasn't very white. The hot tub jets didn't work and there was a film on the top of the water and stuff floating in it. The staff was very friendly, but was overwhelmed by the sheer amount of people during the holiday weekend with only one person working the desk.
Rhonda
Rhonda、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 24 日
We were traveling with my elderly mother and the lady that checked us in went out of her way to get mom next to us. she was very nice.
Cynthia
Cynthia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 19 日
Gaylan
Gaylan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 7 日
Sungsoon
Sungsoon、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 8 月 2 日
Nice stay
Was fun they were polite and offered best directions to different places.
Alex
Alex、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 28 日
BARBARA
BARBARA、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 14 日
No coffee upon arrival
Do not like or think it is clean to have the coffee maker on the bathroom sink
Kristin
Kristin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 10 日
Bedbugs and hotel does NOT want to give refund !!!
Checked in, gave a $150 deposit, got to my room and walking on a pillow was a fat female bedbug. Only means eggs were laid somewhere in the bed. I notified front desk and requested a refund, they said I could not get a refund because I had booked through a third party. Then started to gaslight me saying the were summer bugs and that she ( receptionist) had not seen a bedbugs when she checked the room. She told me she looked everything on the bed and found nothing. Husband was waiting for her in the room and says she did not move anything on the bed, just looked in the corners of the bed. Then her and the manager had a conversation over the phone and I could hear her telling him the sheets in the picture were white but that it looked like a summer bug. Exactly what would I gain from showing a picture of a bedbug and requesting a refund if it wasn’t true??? We had been driving for over 10 hours and all we wanted was a decent bed to sleep in. Long story short , left to another hotel with NO refund and they didn’t even want to release my $150 for incidentals from my CC, receptionist stated she had zero authority to do that. Room 226 to be exact !
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 6 月 27 日
Not worth the few dollars saved
We booked two double bed rooms for our family after seeing the lower rates and reviews that seemed good. The front desk staff were kind and willing to help with any needs, but that is my only positive. The rooms were so small that we had trouble fitting a pac-n-play for our toddler anywhere except infront of the door. There is no tub, just a walk in shower. The toilet door was a sliding door and easy to pinch fingers. The walls were dinged up and scratched. The halls were dark and musty. The breakfast was not the best but it did save us from going out for food. The pool light was broken and had signs to stay away from it. The pool itself was dirty- dirt on the bottom and goant hair clumps floating on the surface. The hot tub was colder than the pool and the staff would not make it warmer or turn on the jets. Our keys were deactivated in the middle of our stay and the AC in one of our rooms kept randomly shutting off and the surge protector tripping. It was definitely a cheap stay but not worth the few dollars we saved. Won't return.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 22 日
Smooth, pleasant stay
Good assistance
Jonathan
Jonathan、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 18 日
Quiet Hotel
Robert
Robert、3 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 17 日
The front desk was very understanding. I booked for my mom last minute and they accommodated her with her pet as a very late booking for the day. Would recommend to fellow travelers.
Loren
Loren、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 15 日
Very clean and nice staff. Worth the money
donna
donna、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 2 日
Gail
Gail、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 28 日
Albert
Albert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 27 日
Beth
Beth、4 泊旅行
Travelocity を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 27 日
I have stayed here multiple times over the last few years and have always found the staff - from front desk to cleaning personnel to breakfast personnel - to be courteous and friendly and eager to help. The rooms are always clean. One suggestion would be to change up the breakfast menu every couple days.
Beth
Beth、4 泊旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 25 日
My granddaughter loved the indoor pool.
Sherry
Sherry、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 18 日
Great local get away.
Everything was great, except, due to prior incidents, the hot tub is just that, no jets or air. Still felt wonderful, since we don't have a tub at home, but jets should be on.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 17 日
Hope
Hope、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 15 日
Excellent
My stay was amazing!
Jonna
Jonna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 11 日
Beds are a little small but otherwise a great family hotel near shopping eating and entertainment