We arrived 8pm, after chk in we tried to figure where to park, find a trolley pkg,etc.We found rm assigned to us was not ready i.e.trash, towels all over, bed not made, & when complained to front desk, the guy was rude, even insinuating that we vandalized the rm. He questioned us why it took us 30 mins after chk in to complain & that trolleys are scarce coz of guests vandalizing it. Then he gave us a key to our new room which can open another rm, which actually is a security issue. Then the room itself is dark, shower curtain has smell, tub has pink & black molds. Sink was draining very slow. Will not stay in this hotel again.