ミレニアム ニッカーボッカー シカゴ (シカゴ)

This has been a go to for several visits back to our former hometown. This was not our favorite visit. The gentleman working registration NEVER looked up once as we walked in to a completely empty lobby/front desk. He barely looked at us while we checked in, either. When we checked out and were waiting in lobby to leave, we were accosted by Craig the valet. He was so ridiculously overbearing trying to talk AT us, to prove how much he knew about hospitality and about life, he made us all VERY uncomfortable. Then he told us when we wanted to come back to call and ‘tell them Craig said to ask for him and we would get a great rate...’ ...... the room was ok (little dated) picture falling from matting in frame, can’t turn on shower w/o stepping in and getting cold water on you first. Painting and electric work taking place in lobby during this time caused all sorts of lights on and off/flickering while we were there. No complimentary coffee or water available in lobby - EVERYBODY has that now! LOVE the historic property and the location in downtown, but don’t know that we will stay again after this trip.

Room is much smaller than pictures make it out to be and there is very little bathroom privacy due to the sliding door being an inch or two off the wall. Bed is comfy and staff is friendly though!

Valet took an hour

Hated to have to pay 50 dollars for parking. It should already be included with the hotel. Other than that it was a pretty comfortable hotel.

Wish I would have known the cost of parking. Koop

Old tired. No business center. Internet did not work

The service from the employees was great & i appreciated the mini bar being filled with more than enough options. The only downfall was the bedding. The sheets did not smell clean.

The Knickerbocker hotel in Chicago is one of my favorites. I love the location. I love the amenities. The martini bar and library are wonderful places to enjoy. Can’t wait to stay here again. PS… A negative review was submitted under my name through Horel.com. Very disappointed