Booked this 1 month ahead and when I got there no first floor room was available two rooms were shown to me with only one bed (booked double) one worse then the other on the third room dirty bathroom and no covers on the beds smell of marijuana was outside of room and inside. She said she would switch me out when a clean first floor room with two beds became available… never did it. 3 days no housecleaning or trash pick up stayed outside the door.
Elisabeth
Elisabeth、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月23日
Nasty place
It was horrible no towels or rags or toilet paper 2 men entered the room while I was showering and said they were cleaning.they never gave us towels or rags or to the TV didn't work either and try change me 30 fee for a blanket beijg dirty which was there when we got there they gave us a dirty room .they are lazy rip offs the girl at the front desk was on the phone for 25 min before she helped me and was setting up a date with the man to come to the hotel...very uncomfortable and they are dirty rip offs
Hugh
Hugh、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月5日
Andrew
Andrew、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
Wendie
Wendie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月8日
MARC
MARC、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月30日
Ken
Ken、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月30日
Good
Cuong
Cuong、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月11日
Andrew
Andrew、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月8日
They’ve upgraded the rooms very nicely and comfortable beds.
david m.
david m.、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月5日
Staff are too good and polite but i can see cockroaches and spiders in washroom and also at some places in room
Shashank
Shashank、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月29日
The worst place i ever stayed
Jimmy
Jimmy、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月26日
Do not go here tv dont work ppl hanging out smoking drinking , fights it was the most horrible stay and service on the out side never had a tv they tried to move me next to some crack heads horrible place then on top of it all you have to give extra 100 dollars
Cherish
Cherish、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月26日
I checked into the hotel. The room I booked wasn't available so they "upcharged" me for a room that was available. The TV in the room didn't work. I went back down to the office but there were other customers with problems. I went back to the room and tried to call the front desk but the phone didn't work either. I went back to the front desk in the moring and they said they would check the TV and fix it or move me to another room. They didn't fix the TV and did not offer to move me to another room. I had to ask twice. I was finally moved to another room. The rooms are at best OK. The fixtures in the shower in the second room were pulling away from the shower stall. I won't stay here again.
Kimberly
Kimberly、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月22日
U can tell the door had been kicked in, had to wash hands in cold water, the toilet ran
Ellen
Ellen、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月21日
Reece
Reece、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月20日
Stephen
Stephen、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月18日
I didn't like the $100 security hold that I won't get back for a week. Also the elevator did not work when the desk person said it did. The stairs were covered in some kind of liquid. And it was filthy overall. The only good thing was inside the room. And we did not feel safe
Michael
Michael、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月9日
Ise mi recervacion y no me dieron la abitacion y se kedaron con el dinero
Emner
Emner、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月9日
People were rude, took forever to get checked in. Room was smelly, the AC was very noisy
Duane
Duane、1 泊旅行
Travelocity を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月9日
Marvin
Marvin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月6日
Very shady, the outside was in disrepair. The room itself was okay.
They have yet to refund my $100 deposit despite us leaving the room very clean.
Max
Max、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月5日
Raymond
Raymond、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月4日
It’s not the most attractive place to stay. The exterior of the building is in rough shape and dirty, but the rooms were okay. The rooms look like they were remodeled at some point in the last few years unlike the exterior. When we first arrived, we were pretty concerned about the stay due to how sketchy and unattractive the exterior looks.
We asked the employee at the front desk if we could take a look at the rooms before we fully committed to the stay, and they were very understanding of it and without a second thought, showed us the two rooms. Considering the price we paid, I expected more from this property, but it was the only choice we had for last minute booking that was within our budget.
The hotel doesn’t provide free breakfast but there are multiple diners and stores surrounding the building.
The bathroom in our bedroom was not very clean, the toilet bowl had not been brushed well and the shower liner was very stained and looked like it hadn’t been replaced in who knows how long. The toilet itself didn’t flush well, we kept having to flush multiple times in order for waste to fully flush down. It seems like getting that fixed would save the hotel money in the long run.
I give this property a 3/5 mostly due to the customer service. All of the employees at the front desk were very kind. I really hope they’re being compensated appropriately because I witnessed multiple customers treat them poorly and they fought back with kindness - good for them!
Lupita
Lupita、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月4日
Lawsuit
There was no working smoke detector in our room. Im actually checking into the legal side of that because i believe thats illegal. It was hanging from the wall. I took pictures. Also, they went in my room in the evening (I only stayed one night) and called me during Summerslam and questioned me about whether not i was staying at the hotel that night. They should never be in room on the evening i check in. I didn't need housekeeping because i had just checked and everyone knows housekeeping occurs during the day. This hotel is going to facing several legal repercussions.