Throughly cleaning is needed in the rooms. Bathrooms weren’t cleaned.
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020年6月23日
Arrived 1pm no rooms were ready for check in and would not be ready until 3pm, which i accepted with no problem. Asked if they would direct me to the rest room i was told they were closed due to the pandemic. I explained that i really needed to go and was i going to do she replied with a shrug of the shoulder "i dont know that's up to you" she then said that i should know that there is a pandemic and that "we're really not open". I feel that after hours of traveling , pouring rain and the fact that i had a reservation some accommodation should have been made. Also her attitude was not one appropriate for one in hospitality or customer service.
sharon
sharon、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年6月20日
TARA
TARA、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年3月27日
Ok, don’t think a good 100.00 security deposit is necessary and credited back to ur account in three days. It should be credited by to my account upon departure.
Saundra
Saundra、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年3月17日
Robin
Robin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年3月17日
The whole place smells like weed and to top it off the room next to me was smoking it late at night and again in the morning; the balcony door did not have a great seal and as a result we got to smell it even more than in the hallways. I guess I should have expected it as this the FIRST AND ONLY hotel I’ve stayed in that had me sign that I wouldn’t have parties, smoke weed, do drugs, and/or other things. It’s really too bad because it could be a nice place.
Stacey
Stacey、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2020年3月15日
Joseph
Joseph、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年3月15日
The hotel is dated, the lobby elevators, room doors are all old and worn! The carpet in the room was full of stains, the tub had a drip with a mold stain around drain! The only thing nice about this hotel was the staff who always went above and beyond and was super nice!
Patty
Patty、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020年3月13日
Kinda off disappointed
Bath room was leaking water damn near flooded the room and the over charged me and extra 112.00
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020年3月3日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年3月3日
Everything was just soo nice. In the hotel. Nice people nice bar
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2020年3月2日
Derwin
Derwin、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年3月1日
They have mice
Don't stay here this place has mice and has the nerve to serve brunch on sunday's the hotel lobby smelled horrible like the floors needed cleaning, don't do it stay somewhere else I called the front desk to let someone know and the lady had the nerve to ask do I want to change rooms like it was only 1 mouse in the hotel, refund me my money and went somewhere else to stay NEVER AGAIN, its horrible there
Ryan
Ryan、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年2月29日
Rhona
Rhona、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月27日
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年2月25日
No comfortable large chair in room,chairs in Decoy lounge need more cushioning. Ants in the bathroom. Staff very friendly,everything needs to be updated.
Mr.O
Mr.O、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年2月24日
Brian
Brian、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年2月24日
Disappointed at the least
I had to go to 3 different rooms....The first one had ants in the bathroom and no hot water...The second one the carpet had iron stains on it and was dirty....The third one had just been renovated but still needs updating....The young lady at the front desk was very nice and willing to help, she is the reason I didn't leave.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年2月22日
Can’t sleep
I went in my room and it was dirty and the tub was black at the bottom it was not a place I would sleep with my family. I went to the front desk and they changed my room and that was the same so I just checked out!!!! Don’t ever go there not worth it
TIA
TIA、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年2月21日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月18日
Reginald
Reginald、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020年2月18日
I was told to stay here by close family but I think they based it more off of the food and club instead of the actual stay. My room was clean as far a put together but not disinfected. It seem a like people just come and go. The beds were totally uncomfortable and I still have a crook in my neck. I didn’t even sleep under the sheets from fear of God knows what was under there. The lobby is nice and gives that southern feeling which can be completely misleading when it comes to the rooms. My mother also stayed there and was charged double which the backs had to fix. Her room had two small roaches in it and the facet to the tube feel off in the shower. Complete disappointment for what they charged per night which was $124 with tax. I wish we had chose to stay somewhere else.
Jennell
Jennell、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2020年2月16日
Rooms are worn with runs in carpet. Furniture is very worn out. Wallpaper getting old and peeling. Says it is smoke free but very strong smell of smoke in many areas of the hallways.
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月12日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月12日
Nice room! Clean and tidy. If you use the mobile app it gives you an additional discount.