We paid $600 deposit but only got $450 refund. The hotel didn't give us any notice or explanation about this. I don't think there is any reason we should pay this extra $150. If there is, at least notice us when we check out or even contact us by email.
Shaocong
Shaocong、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年11月9日
Nakai
Nakai、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年9月19日
建物は二棟に分かれます。フロントのあるlowerは賑やかで、upperはリラックスできると説明を受け、私たちはupperを選択しました。
深夜のValet P arkingに時間がかかるなど多少のデメリットもありますが、静かで大変心地よく滞在できました。
It was a mixed bag. The hotel is a bit dated. Feels old school LA but forgotten. Quiet hotel which is nice and staff are professional, nice, and friendly. The room was extremely spacious and beds were comfortable. But they charge for everything. $50 a night for valet when there’s plenty of parking. Plus a resort fee. And optional $20 fee for borrowing a microwave during the stay. Expect to spend a lot. That said, breakfast at restaurant was delicious. I’d recommend it.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月19日
edward
edward、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月13日
FLORENCE
FLORENCE、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月12日
Read this before making a choice
I chose this location because they advertise it as having EV charging. After checking in I was told they only had Tesla chargers, and on top of that billed me $50/nt for parking.
For a "non-smoking" hotel the room I was assigned smelled like a geriatric smokers' lounge (and the powet outlet didn't work). After complaining they moved me to a new room which was better.
The bathroom fan sounded like a gas engine windblower - could use some upgrades.
Overall it's not very "Luxe" as the name implies, and I regret spending $50/nt on parking, plus a $34/nt resort fee, on top of the $250/nt I spent on the base rate.
Jeffrey
Jeffrey、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月29日
The room had that terrible smell of cleaning solvents that gave the room an uncomfortable stench... The room felt underfurnished and just noyt the kind of space I wanted to spend any time in... TV was small for the scale... and only hand towels in the shower - hanrdly enough towel to dry myself.
Dejager
Dejager、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月29日
Love the personal service at The Luxe Sunset!
Dr.
Dr.、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
Florian
Florian、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月16日
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月6日
Diane
Diane、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
Linda
Linda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月3日
Rafael
Rafael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月24日
Spacious rooms, nice pool and very courteous staff
Theo
Theo、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月17日
Bobbi
Bobbi、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月15日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月12日
I booked months in advance and specifically needed two beds in my room. When we arrived to check in, reception informed us that due to a toilet problem, they had only a room with one bed. I’m a very light sleeper and husband snores so was very disappointed. They offered a cot/rollaway bed which they delivered but it came only with sheets and no bedspread/comforter. There was only a wool blanket in closet. Blanket was scratchy, heavy and rollaway bed was very uncomfortable and creaky/noisy. Main bed in room also was very noisy as it creaked every time I moved. Room was facing street and there was a lot of street noise.I got very little sleep both nights Electrical outlet on nightstand was not compatible with my iPhone charger. Tried to get a quick bite to eat in bar before an event but only one person working there so we gave up and had to order room service which was rather slow. Staff overall was nice/friendly. Parking fee of $49 per day to park our car seemed high plus needed to tip every time we went out as the valets had to get our car. Pool was kind of far from our room so we never made it up there. Had not realized hotel had two separate buildings. We got the older more worn building. Decor was a bit dated and dreary in room. I would not recommend it.
Christine
Christine、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月9日
Motel Quality, Resort prices.
This property has so much potential, but unfortunately, they have spent all their effort on the lobby. The rooms immediately make you feel like you are in a motel and smell like them too. The dinginess, the smell, the awkward use of space, and the micro shower are all not worth the $400+ nightly price tag.