It’s my 4th time staying in this hotel.
Perfect as always, great and very helpful staff, super clean and beautiful cozy room, amazing location just a few steps of the Marylebone High Street.
Many thanks and see you next time
Martin
Martin、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月24日
Agnete
Agnete、3 泊の家族旅行
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6/10 (良い)
2024年10月18日
宿泊されたお客様
2 泊の出張
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6/10 (良い)
2024年10月6日
Hotel was nice small hotel. Very good location. Nice breakfast. Hotel room was pretty small and the toilet was cold. Otherwise nice
Maria
Maria、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月25日
4th stay here. Excellent and professional staff 24 hours a day. Great choice every time.
Gil
Gil、12 泊の出張
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10/10 (最高に素晴らしい)
2024年9月20日
martin
martin、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月13日
ronald
ronald、2 泊の出張
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4/10 (まあまあ)
2024年9月5日
Rude staff.
Worn furniture.
They try to charge a ‘service fee’ upon checkout which is deducted off your £100 deposit (which you have no option to put on hold, despite not having any intention of making use of the minibar).
No idea what the service charge relates to. The ‘service’ by no means justifies an additional fee and the hotel cost per night covers what one would expect as service.
Unless you check your deposit charge refund you will be charged this service fee. I was told that I was not present at checkout, however I had checked out at 9am and left my luggage for later collection.
Stayed here twice before but this is the last time. Having stayed at 5 other hotels in the vicinity, I’ve found there are much better places than this.
宿泊されたお客様
2 泊の出張
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10/10 (最高に素晴らしい)
2024年9月3日
It looked like we were in a disabled room. Bathroom had seat and rail.
Karen
Karen、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年8月26日
geir
geir、4 泊旅行
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4/10 (まあまあ)
2024年8月25日
Reserved two rooms with breakfast included. The hotel totaly denied this and did not let me have breakfast. In the hotels.com booking its clearly stated breakfast included.
stefan
stefan、4 泊の家族旅行
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8/10 (とても良い)
2024年8月24日
I thought the the team was pleasant and the hotel itself was clean. The area is quiet, walkable and close to restaurants and transportation.
I was put off by the “gratuity/accommodation” fee added on the bill at the end of my stay with no transparency. It wasn’t a small amount either!
Firstly, This extra fee shouldn’t exist bc the service of their staff is part of being a hotel. Second, if it’s a gratuity, the guest should have the option to leave an amount at his/her discretion.
I’ve asked the hotel to reimburse me.
Moving forward, I’d love to see this cost removed.
Cara
Cara、5 泊の出張
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8/10 (とても良い)
2024年8月18日
Great location but eat elsewhere
super location, compact room but very expensive room service