We arrived at 330 for check in. Was told room was not ready. They would call when it was. We drove around the porperty from building to building tired from our drive. Checked at 530 no answer. Again told they would call. Finally at 630, three hours after check in time I was switched to a handicap room that wasnt reserved by anyone. That room was freezing. Heater didnt work in the hot tub/bathroom. While it was quiet and the food and drinks were good.. our first night was ruined by waiting hours and then end8ng up uncomfortable and cold. Those logs did not warm the room. Again the staff was friendly but it didnt make up for not being able to relax and nap like planned before dinner. I have mever in my life checked in and three hours later still waiting on a room with no explanation for why we were told check in was 330 or no communication at three hours about it unless i went back in to ask. If i am paying for a room I want the room. Im not sure id come back simply based on that fact.
Jennifer
Jennifer、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月13日
Janelle
Janelle、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月13日
Malgorzata
Malgorzata、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月13日
Good stay, would return in summer!
Good stay for couples getaway from the kids. Went this weekend for my husbands birthday and he loved it! Our room wasnt ready so we waited for two hours touring the resort. Deers everywhere! Love nature but deers near room doors almost about to chase us? Resort needs fencing, remodeling and room upgrades. Improve the resport with new furniture, decor and construcion, it will be 5 stars!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月12日
Great for couples
Travis
Travis、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年1月9日
Kristin
Kristin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月6日
Amazing as always. This is our 3rd visit and the staff was incredibly friendly. Delicious food .. highly recommended
Sara
Sara、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月6日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月31日
Nice Experience
The resort is nice. The location is in a semi-remote area there are ALOT of deers. To utilize all activities, summer stays might be best. To just cuddle up all day in the room then any season would be enjoyable. The sauna room heat didn't work, so 4 stars.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月29日
30 Year Anniversary and return to the Poconos
The hotel was definitely showing its age, but we enjoyed the stay. The breakfast menu was not available, but the buffet was very good. For the room, there were ceiling tiles that were flaking off at random times, falling on the floor and coffee table. The very friendly deer made the experience very enjoyable, eating from your hand and following us back to our room each evening.
J
J、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月10日
Perfect getaway
My husband and myself enjoyed our stay! Stacey at the front desk was amazing she was very accommodating and took her time with explaining everything regarding our stay! We loved the games with Billy! The rooms could use an upgrade however our room was very clean! Thank you cove haven!
Daonna
Daonna、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月4日
Ugly is an understatement!!
I was there for 2 nights the first night the hot tub was dirty so I asked them to clean it but with no answer I went myself to the front desk to ask them to clean it they told me they'll send someone but never did I sent an email that was only answered after my stay, this place is gross, I highly recommend not to book!!
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月15日
Makaila
Makaila、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月11日
The property is very old need up grade the beds is horrible and old
Trace
Trace、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
Me gustó mucho
Manuel Alfredo
Manuel Alfredo、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
Very quiet quant cozy and romantic
Rachel
Rachel、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月7日
Good service clean
JOSE
JOSE、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月5日
A great time
Christopher
Christopher、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月4日
Couples dream!
Eric
Eric、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月3日
Quick Anniversary outting
Good time. Very comfortable, the wildlife is incredible. We had a good time