We checked in on Thursday afternoon untill saturday afternoon. On thursday evening i set a sealed box with a cupcake in it on the table. The next morning i opened it and little black bugs were crawling all inside box. They swarmed the table immediately. The bugs were on the wall and seemed to be coming out of the switchplate on the wall. The hotel wanted to spray the room and leave us there. I said no that we could not be in those chemicals. They ended up giving my friend and i each a room beside each other. Before we could get out of the room, the man came and wanted to spray with us in there. We said to give us 10 min to get out with our belongings. Very unprofessional. The room was never cleaned during our visit. Garbage and towels should of at least been taken care of. In the restaurant, i would of liked a hot cup of coffee poured instead of having a to go cup at a counter. We both ordered omelets and instead of green peppers in the omelets, they put jalapeños instead. They remade new ones and put red peppers. The waitress was very overwelmed and just bad service. The rooms we stayed in smelled musty. We travel to waco every year and always stay at this hotel because in the past it seemed very good. The location is fantastic and having restaurant on site is also a plus for us.