I arrived around 9:30pm and they had given my reservation for a king bed room away. All they had was a double. They fixed that the next day. The new room was nice w/a nice view, but every time I took a shower the bathroom floor flooded. First time it happened I asked at the front desk to have it mopped up while I went out for breakfast. 1.5 hours later still puddles in the bathroom. Left for the day and called the hotel and told them what happened. They fixed the problem by putting gaskets around the shower door. (Why weren't they there in the first place?) Also, the toilette barely flushed and I was afraid to go #2 in the room. Used the bathroom in the lobby. Last morning there, I had the do not disturb sign on the door. An employee knocked while I was taking a bath. Got to the door dripping wet, and before I could open the door I heard an "Oh, sorry, wrong room."! This all added up to a disappointing, frustrating stay.