We booked hotel online and I couldn’t cancel it. We did not know that our room was on second floor and no elevator. We are 70 and 75 years old with luggage and a puppy. We changed room and got a room on main floor. No bathroom plug; toilet holder broken. The sheer curtains had two large cigarette burns. Not even one chair in room. We asked for a chair. She said it doesn’t come with a chair. I said yes it does. There’s a desk in room which means an office chair would go with it. She said oh yeah I’ll get u one. I asked for a second chair. She said no. I said your hotel is half full if that. She said I have to save the chairs for last minute bookings. The front desk person was not very nice when we checked in. She didn’t want to be there it was Christmas Eve. That was our impression. She was not at front desk but out smoking when we checked in. I went to front desk a second time. She was out smoking again. I used front entrance to take puppy outside a third time. She was smoking again with staff members at the outside pool area. Very smoky at front desk. The hotel is located on a steep hill and driveway is bumpy. Thank goodness it wasn’t snowing. Cigarette butts all over the place outside. I was so disappointed with the whole experience. If I hadn’t pre-booked without cancellation I would have cancelled the reservation and found another hotel. I will not pre-book again. We travel every year to Florida. Snowbirds. Breakfast was dry and old. Sausages and bagels especially.
Donna
Donna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月23日
Kathryn
Kathryn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
Chris
Chris、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月18日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月1日
Meh
The staff is just not very friendly and it's kinda grimy but it works if you need a cheap stay right outside of Morgantown
Gwynette
Gwynette、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月30日
carole
carole、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月28日
Was ok
Donna
Donna、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月27日
Decent and quiet
Check in was easy and the man at the front desk was very friendly and explained everything. Room was nice but nothing fancy. The bed was comfy. AC worked, and it was very quiet. Price was affordable for deciding on a last minute trip. I've stayed before and will stay again.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月17日
Joanne
Joanne、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月11日
Overnight Stay visiting WVU
Amazing View of the Mountains from the front. Resteraunt On Site, Comfortable beds. Room a little outdated. Had to plung my own toilet. Outdoor pool was closed. Breakfast was excellent.
Renee
Renee、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月7日
The staff were accommodating, but that's it. The Place was dirty, there were numerous "Stick Bugs" on thew walls in the entrance and hallway. When we got to our room, I had to eliminate several bugs that made their way into the room and were waiting for us. The comforter on the bed smelled. There was debris in the sick, like someone forgot to clean it. The rugs were severely worn and dirty. Even though it was a smoke free hotel, the place wreaked of Marijuana. The smell was awful. We checked out after the first night and requested a refund.
Anthony
Anthony、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月4日
We arrived at 9 pm Fri for a 2 night stay. When we woke up Saturday to get ready to meet our kids at WVU for parent's weekend, we discovered there was no water. The hotel said it would be on in 15 minutes, then noon, then weren't sure when. Now, we still had to find a place to shower and get ready. The hotel management just kept telling us it wasn't their fault and were less than sympathetic. They even wanted to charge us for bottled water to brush our teeth. We did end up getting it for free. The water was on by the time we returned that evening. The hotel did not off an apology or even a discount for our trouble. Will not stay with this hotel again.
Angela
Angela、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月2日
Rhonda
Rhonda、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月30日
They need stop hanging in hall chatting
There was hair bath tub mildew around tub. Breakfast eggs like rubber and sausage gravy tastwd like chalk.how can they allow employees use gues laundry room we waited all day .one of employees told us to wait.never going back again .i wouldnt stay there
Angie
Angie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月30日
Gianett
Gianett、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月29日
It was ok.
Chondra
Chondra、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月29日
Xyz
Jeffrey
Jeffrey、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月25日
The hallway smelled bad it made me want throw up. Some women tried to follow me into my room. The was no crib for the baby as they said there would be
Sierra
Sierra、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月22日
Bathroom floor was sticky, ran a wet towel on the bathroom floor to remove the stickiness towel was nasty after.
The operable window locks did not work, window would not lock. I notified the front desk the 1st night we were there and nothing was done when we left Sunday.
Jean-Paul
Jean-Paul、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月22日
Floyd
Floyd、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月22日
Michelle
Michelle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
It was very nice, breakfast was good. Staff was amazing