This hotel stay was a complete letdown. For over $300 a night, I expected far better. Nowhere during booking was I informed of an additional $100 parking fee — a hidden charge that felt downright exploitative.
The hotel has no central air, leaving the hallways, elevators, and common areas uncomfortably hot. My room was average at best and, despite being advertised as including a refrigerator, had none.
The front desk attendant was rude and dismissive, which only added to the frustration. Parking was a nightmare — half the lot was blocked off, the garage was so tight it was nearly impossible to navigate, and the only remaining spots were reserved for employees. It’s unacceptable that paying guests are left to scramble for parking with no clear solution provided.
The only redeeming aspects were the pool and the upper deck view, but they weren’t enough to justify the high cost or make up for the poor experience. I would not stay here again or recommend it to others.