フォー ポインツ バイ シェラトン マンハッタン (マンハッタン)

Room wasn't ready when we arrived to check in at 4:30. We were sttending a football game at 6:00. They said they would call when the room was ready. They called at 6:20, we were already at a football hame that dtaryed at 6:00. When we got back to the hotel they had given seay all the kings, which is what we reserved. They did comp us breakfast.

Great service, beds were great. Beautiful hotel

It wasn’t a bad hotel. But the pictures made it look better than it actually was. I wouldn’t stay again. The bathroom needed work. The shower was kinda dirty. And the air vents had a lot of dust buildup that was gross if you looked close. The bed was comfy and clean. And the room size was good.

We stayed in room 311. Our room smelled very strongly of mold. We turned the ventilation system off and that seemed to reduce the smell. However, by morning we were both stuffy and felt nauseous. When turning on the bath and vent, again strong smell of mold.

Carpets need cleaning. Updates would help. Seems dark in the lobby and halls.

Long story short...because a football team stayed there the night before...we couldnt check in til 10:30 at night. Even after the hotel price gouged people during game day. We paid a premium to stay at a hotel during game day. The rooms are pretty average. Not a clean hotel.

My second time staying at this location. I love it. Staff is very friendly and customer service is excellent.

Couldn’t have asked for better service. Beds were very comfy, and the presidential suite was absolutely perfect for all our family to spend time together playing games in the evenings.

A lot of useful facilities here. The gym was kind of limited but you can still get a workout. They have a fantastic large indoor pool. Friendly reception. The breakfast buffet was plentiful. Plenty of parking for a vehicle pulling a trailer.