We arrived at the hotel at 4 to check in and was told our room was not cleaned yet. Well, we finally received our room key at 5:15!! After a long day of travel and paying as much as we did for a week stay, we were very irritated. After walking into the room, we see the floors were not cleaned. Everything else looked fine though so we didn’t complain and just wore shoes in the room during our entire stay. The hotel is nice and the staff is friendly. The outdoor bartender Corey and restaurant bartender Miguel were awesome! Be very prepared to spend A LOT of money if you are staying here. The drinks and food are not cheap! Also, this resort is CASHLESS! We were never advised of that until we ordered a drink at the outdoor bar. I feel like this should have been disclosed at booking and check in but I digress. Also, the music inside the resort and outside is extremely loud. If you plan on having conversations with others, sit right next to them and be able to read lips. Overall, we made the best of our stay. We had a king ocean view room and our view was so nice! Will we stay here again? No. There are more affordable options in the area with more amenities.