I had a great stay at Hyatt Regency.
The reception is very helpful. British Airways had lost my luggage, but the woman in the reception provided me with a toothbrush, deodorant, shaving kit, and everything I needed. Everything else about my stay was perfect.
Only negative thing that happened to me on my stay was that water was not complimentary, which is okay, but after I had opened a bottle and drank some, room service took the unfinished bottle away. Again, reception was very helpful and provided me with a free water bottle to make up for my loss.