Since there is no service every day, I asked the front desk for trash bags. I was told no worries. She said that my trash would be collected and that I would have new ones upon my return. That was around 9:30 AM. We returned at 3:55. Now our smoke detector is chirping. I called down around 4 to report both. It's almost 4:20 and still waiting.
So a guy just came up not knowing anything about anything. Andres said he was here to fix my thermostat 😲😤🙄. Now he's getting trash bags, batteries, and a ladder.
Andres Came back with a ladder, wrong batteries, trash bags. I showed the guy how to take the battery out. He realized he had the wrong batteries. He told me that there was nothing he can do that he had to order parts. I said that "you can't leave it like this". He told me that I was rude 😡😤. We were then getting into it. I said that I was going to talk to the manager. He said, " Go ahead and cry to them". He wanted a confrontation. I WAS NEVER TREATED THIS BAD BY A HOTEL STAFF PERSON IN MY LIFETIME!
Finally, a guy Scott came up with the right battery. He was absolutely pleasant. However, he did not understand the smoke alarm. I actually went up the ladder and fixed it myself.
I HAVE YET TO RECEIVE AN APOLOGY!
Staying at the Fairfield’s at Marriott next year