There was an issue with the water taking very long to get hot in the bathroom. The Queen bed kept making noise whenever we sat on it, like simething in it was loose. The card keys and key on my Hilton app kept not working.
Tiffany
Tiffany、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月2日
Pleasant overnighter after running a half-marathon. Had a billing issue that was quickly and pleasantly rectified. Would come again.
Shane
Shane、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月1日
Staff is good. The issue was with the reservation. Hotels confirmed that I had 2 days booked. When I got there, on day two, they called me and asked me why I did not leave the hotel? I asked why. They said it seems I booked it for only 1 night. I showed them hotels.com snapshot / confirmation email. They added another night for my stay but the next day (today), I received an email from them that due to canceling my reservation I may have to pay a fine. I called them and they have no idea what happened! From my side, I am not sure what is going on and do not want to pay extra money to the hotel for a cancellation that did not occur!
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
The room was awesome as far as clean and it’s great having a full fridge and freezer. Our air conditioner was making a horrible high pitched sound so I called to complain and even at 10:30 at night they were extremely accommodating and moved us to a new room! Breakfast was great as well, so many options!
Katie
Katie、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月1日
The air was set to 75 and we could not turn it down lower so the room was warm.
Cleo
Cleo、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月1日
The property is mew build. Rooms clean and staff was very pleasant.
Maryann
Maryann、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月23日
Good
Good!
Harvey
Harvey、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月15日
5/5 for family stay
5/5 stars. We had a great stay in Room 408. Clean room upon arrival, friendly staff. Pool was open and available with no maintenance issues. Breakfast had a great selection (we were surprised by the options!). We enjoyed how clean the hotel was! Lobby was always mopped and smelled fresh. The hallway trash was never overflowing. I especially noticed as this hotel served for a sports location for travel ball. For us, this was a family trip to enjoy a middle point between Baltimore activities and hiking/state park activities. Good central location. The Kitchenette was great. Never used the hotplate although there is one available. The only feedback is reflected on the building itself not the staff: Bathrooms are very small, if on the toilet and someone open the door it will hit you. The clearance is barely there. The entrance is not clearly marked as others have stated and can be easily missed.
Tiffany
Tiffany、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月12日
Clean
Darren
Darren、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月8日
Only rooms with one bed and a sofa bed.
This Home2 Suite apparently doesn't have a room with 2 beds. Each room has a small double bed with a pull-out sofa and you can make your own bed/sofa. After a ten-hour drive, you don’t want to start making a sofa bed. The pillows were yellow and the bed sheets were flimsy and not fresh. I tried calling the front desk however the phone in my room didn’t have a dial tone. So a little trip via the elevator to the front desk. I just wanted to sleep. The lady at the front desk was very kind yet she explained that’s all the hotel had to offer. So I returned to the room and we all fell asleep and forgot about it.
Goedele
Goedele、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月7日
Joy
Joy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月18日
Stephen
Stephen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月16日
Check in staff
Yukeia
Yukeia、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月9日
The elevator was not working correctly. Staff didn’t put up any signs. The bed was horrible and so was the pillows.
melissa
melissa、2 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月2日
rustie
rustie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年5月27日
Our AC didn’t work and it was blowing hot air. Our thermostat said it was 88 degrees in there and when we went to ask the guy at the front desk if we could switch rooms, he said there was nothing he could do about it. Not a good stay unfortunately and we are not high maintenance or hard to please.
Jamie
Jamie、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月24日
Couldn’t ask for nice and friendly, very clean place and would stay there again
Joanne
Joanne、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年5月5日
No hot water!
We had no hot water the entire weekend despite reporting this to the front desk both days. Our friends in another room had the same issue and it was never remedied leaving us unable to shower. This is totally I acceptable and unexpected for a Hilton. Never again.
Adrienne
Adrienne、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月4日
Edgar
Edgar、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月3日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月30日
The hotel did not have hot water, so we, and other guests in other rooms, could not shower.
There was food in the refrigerator from previous guests.
There was hair on the sink from previous guests shaving.
Staff was kind and tried to accommodate, but they didn't have other available rooms.