8/10 (とても良い)
2025年1月2日
Check-in was frustrating
The check-in experience was not so great. The clerk kept repeating the request for the license plate of our vehicle. I did not have this information immediately available, as my husband had not yet returned from parking our vehicle. It was pouring down with rain. I started to think the clerk perhaps didn't understand English very well, but on reflection, they were perhaps on 'auto-pilot', just answering prompts on a screen. Very frustrating. Did not offer a solution or acknowledge that this information could wait for a moment.
Lisa
Lisa、1 泊旅行
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