During our stay, the water in the hotel was not working for a couple hours each day. It was inconvenient and frustrating. Otherwise, we enjoyed the spaciousness of our room and the breakfast options.
Theresa
Theresa、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月6日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月4日
Wonderful place not so great room service!
Everything was OK but the floor was a little dirty and we asked me to come in a couple of times to come in and vacuum it. She kept telling us she will have an offer to get the vacuum cleaner and vacuum myself, but she refused. She said she was coming but never came. I’m a little clean freak so that really kind of bothered me that we couldn’t get her to come in and clean the room and there was hair in the shower floor and we asked her if she could come in and wipe it down and she never came. Other than that. Everything else was fine. The people were somewhat friendly and it’s a nice place. They just I feel need better housekeepers.
Adrian
Adrian、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月3日
Great hotel.
Great place to stay in a perfect location. The bar and lobby area were perfect. Really enjoyed our stay.
Jamie
Jamie、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月3日
Ashley
Ashley、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月3日
Family Fun
Great stay comfortable very pleasant staff and very accommodating. They also offer laundry room self service for free.
Kapriel
Kapriel、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月31日
Runyell
Runyell、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月29日
Atendimento da recepção é excelente, super educados e atenciosos.
Ana P
Ana P、8 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月29日
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月29日
Had a very good stay here. The young lady who checked me in was very nice and told me everything about the hotel. Definitely will be staying here again soon.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月28日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月26日
Christian
Christian、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月26日
HEONDOO
HEONDOO、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月24日
We love Hyatt.
This rating would have gotten an EXCELLENT. How we, the shower in room 821 was nearly inoperable. The lever does not stop the water from the spout, causing the water to fill up the tub while showering. It was difficult to navigate as our son is neurodivergent and expressed difficulty. With this repaired our stay would have been magnificent!!
Sagan
Sagan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
Great Customer Service
I usually just stay for business but my stay is always great. Customer service is always TOP TIER. I had one issue since staying here and they fixed it immediately.
Jerome
Jerome、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
Perfect Stay
My husband and I were there because he had surgery scheduled for December 20 to remove cancer from his kidney. Due to the holidays, we were there traveling by ourselves and I was very comfortable. I t was very clean very safe. We enjoyed the shuttle and transportation services to and from the hospital in the local areas. We were able to Enjoy it without having to worry about parking and walking because my husband tires out. I felt safe traveling back-and-forth to visit with him after his surgery and the service that was delivered with such love and compassion. You truly have two angels working the shuttle service. Questions at the desk were met with love, compassion and grace. I can’t wait to share our stay with friends who will be need a place when their needs bring them to the Texas Medical Center.
DEBORAH
DEBORAH、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月22日
Nice Stay in Houston TX
RosieLee
RosieLee、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月22日
Stay was okay. Won't rebook
The air condition did not work properly it was stuffy in the room. The pillows on the bed are mini and are flat.
Bring your own pillows.
The bar closed over an hour early. For a domestic beer we were charged $10. Seems a little highly priced.
Matthew
Matthew、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月20日
Carlos
Carlos、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月20日
Parking
The hotel room and staff were really great, but i was quite upset that I had to pay for parking in the hotel lot.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月19日
This was a perfect place to stay for my wife medical needs at MD Anderson. A+ on all staff and shuttle services.
Robert
Robert、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月14日
Really great
Slight delay in checkin. Other than that it was great. I had an upgraded room with a kitchen. Had my doggie with me. Super convenient.