The facility of the hotel has been get old so I think it is necessary to renew it. (refering the quality of the room)
John
John、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月28日
Shirley
Shirley、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月25日
alfred
alfred、12 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月17日
Acceptably Average but with great Staff
To be clear I am not the biggest fan of all inclusives. They often provide food, drinks
宿泊されたお客様
7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月24日
Excelente lugar
Yendira
Yendira、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月22日
Recomendado, por el precio el lugar es bueno
Eldrich Jiram
Eldrich Jiram、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月22日
Rosya Roshni
Rosya Roshni、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月21日
The restaurants were only open at certain times and the food in all but 1 was terrible. They also let the birds fly in and onto the fruit buffet. No cleaning of our room for 3 days even when we asked for it. No info about anything or maps of the layout. In order to find out what was happening we had to find someone to ask or miss out. Would I ever book here again NO
Meta
Meta、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月21日
A lot of people who complain about this resort is likely used to the 5 stars from cancun high rise. This is a 3 star resort and it is honestly the best 3 star resort i have ever been too and totally worth the money as i would like to come back here. The staff here are super friendly as they will go above and beyond to make your stay feel comfortable. I do recommend you buy a mexican sim card for data as the wifi isnt the strongest but other than that, this place is amazing.
Seo Young
Seo Young、7 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
Tuvimos una grata estancia en familia, mi esposa, mi bebé de un año y yo
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月15日
No
Daniel
Daniel、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月11日
The staff were very friendly, the food was good and the pools were amazing. We loved that the beach was right there and our room had the best view. The air conditioner didn’t work the best in our room, but other than that it was an amazing time! We would come here again!
Megan
Megan、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月9日
I liked the scenery and the sounds of the ocean at night.
The wife and I was uncomfortable with the plumbing issues.
DeCarlo
DeCarlo、8 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月6日
This resort was terrible, it should not be listed as a resort. We had no running water in our bathroom sink, no hot water in the shower. Our bedding was dirty, ONE towel for 2 people!. Restaurants were hardly open to eat and its advertised and we paid for all inclusive. If you dont speak fluent spanush this is not the place, staff speak and understand very little english. Extremely loud music played from their theatre at night.Pools and bars closed at 6pm!
Did have a nice beach.
Jennifer
Jennifer、5 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月4日
Demasiado cara para la calidad de la propiedad
Esther
Esther、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月29日
Alisha
Alisha、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月17日
People was very kind all the time
Zelly
Zelly、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月12日
Ninguna adicional
Selene
Selene、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月9日
Definitely outdated, you're only able to eat at the buffets not the specialty restaurants. There's only like 20 spots for the amount of people they have staying there is ridiculous. And on top of that you can only reserve at 8:00a.m. by 8:05 all spots are gone. They don't have a lot of activities, far away from everything in Puerto Vallarta. LOTS OF LOCALS
Siomara
Siomara、6 泊の家族旅行
Travelocity を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月9日
Upon arrival there was changes made to the resort which they neglected to inform us of such as reservations for special restaurants had to be booked daily at 9am according to the handout. It took several days for me to find out it was changed to 8 AM. Thus The restaurant bookings were always full and I was unable to get a successful reservation. The room was not the room I paid for and the attitude at the front desk was oh well we have given away all the rooms this is all that’s left I had paid months in advance for a trip with my granddaughter that was supposed to be very memorable and it ended up being lots of hassles because they did not want to give me what I paid for I moved to three different rooms in the span of the first three days I was there . so I paid more for room for oceanfront view with Two double beds and I didn’t get that the air conditioning in the oceanfront view was malfunctioning which made an unpleasant which meant I had to move to a different location where the air condition was better at a loss of funds for me which they would not and made me sign a document saying that they would not reimburse me for the
Elaine
Elaine、11 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月3日
Paul
Paul、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月2日
The pools shut down at 6. Got food poisoning from the food. The food was subpar. I reuested 2 double beds, got a single and a cot. Definitely do not recommend this place
jorge
jorge、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月31日
Lorena
Lorena、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月27日
Michel
Michel、8 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月24日
Was too crowded and eating places had hours so you couldn’t eat just anytime you wanted to