Room was very nice. Originally hadn’t booked for breakfast but decided for £10 each we would add it to the stay. Unfortunately the hotel was very understaffed and breakfast was quite chaotic. The breakfast was ok but we had to wait for clean plates, glasses, food to be replenished. A bit disappointing. Staff were lovely and did well under such circumstances
Sara
Sara、1 泊旅行
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4/10 (まあまあ)
2024年12月4日
Disappointing
Disappointing. Room was ok but quite cramped.
Went to reception to get towels for the pool and was told they'd run out but they would bring wine down to us. No towels turned up Pool was icy cold. Jacuzzi was dirty and the steam room was out of order. Ladies changing rooms were so cold I couldn't get changed in there.
We had to dress over our wet costumes and get sorted in our room.
Glad we were only there for the one night
Natalie
Natalie、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月30日
Luke
Luke、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月18日
Darren
Darren、4 泊の出張
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4/10 (まあまあ)
2024年11月11日
Hotel very dated, restaurant heating very poor, people eating breakfast/dinner with coats on
Paul
Paul、1 泊旅行
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6/10 (良い)
2024年11月11日
Great pool and sauna, rooms were dirty and out dated like most of the hotel, beds were not really comfy.
It needs new carpets throughout and new beds, sink hot water tap did not work, the hand shower was leaking all over the bathroom.
Did not try the food.
Staff were helpful.
Jamie
Jamie、1 泊旅行
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6/10 (良い)
2024年11月4日
On arrival the hotel is very dated and needs a refresh
Guess explains why so cheap
Heavy smell of weed in the corridors and outside
Was unable to upgrade the room as fully hooked but no cars in car park and only 6 guests in the restaurant
Was unfortunately next door to a person who screamed out songs all night and was possibly on something, but could not change rooms
Pool was good
Sauna fitted 2 people in only so be careful if on a group away weekend
Food was ok but not much taste
Paul
Paul、2 泊旅行
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10/10 (最高に素晴らしい)
2024年10月31日
宿泊されたお客様
2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月29日
Krzysztof
Krzysztof、1 泊の家族旅行
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8/10 (とても良い)
2024年10月27日
Lin
Lin、1 泊旅行
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4/10 (まあまあ)
2024年10月15日
Dated and in need of a revamp, smell isn't great.
SARAH
SARAH、1 泊の出張
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10/10 (最高に素晴らしい)
2024年10月13日
Good Stay!
Slightly dated but nothing to complain about. Clean, comfy, friendly staff.
Michael
Michael、1 泊旅行
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2/10 (不満)
2024年10月3日
Dreadful guests
People in the next room screaming and fighting all night and nothing done even though I complained
Kenny
Kenny、1 泊旅行
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6/10 (良い)
2024年10月2日
The staff were nice the reception area was lovely the garden at the back was really nice. Then I go to my room to find the filthiest carpet I have ever seen the I see I have a double bed when I paid for a queen mould round the windows and they looked like they hadn’t been cleaned in years and if that wasn't bad enough a black bug ran across my bed I was furious went to complain and ask for another room only to be told they don’t even do queen beds at the hotel they have no other rooms left and someone will come and vac the bug up what an absolute joke I booked four rooms for my guests for my birthday and they were all filthy I certainly will not be going back
Sarah
Sarah、1 泊の家族旅行
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6/10 (良い)
2024年10月2日
The carpet in the room was filthy there were crumbs all on the window sill paid for a queen size bed ended up with a double because the hotel don’t even do queen beds apparently the staff were nice the spa could do with an up grade overall I will not be returning to this hotel
Sarah
Sarah、1 泊旅行
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2/10 (不満)
2024年9月22日
Avoid at all costs
Hotel smells musty from entering the door. Greeted by leftovers from room service outside the door of a room a few doors away that was still there the following day. The room had a blood stain on the carpet as you cross the threshold. The toilet didnt flush and no hot water at 7am. Didn't want to chance the breakfast. Young girl on reception with a very painful looking black eye totalled 3 staff members we saw during our stay. The first being the receptionist on arrival who was smoking by the front door. I was really looking forward to my stay a this 'spa' hotel. Shocking is the only word i can use
Sarah
Sarah、1 泊旅行
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4/10 (まあまあ)
2024年9月20日
John
John、3 泊の出張
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10/10 (最高に素晴らしい)
2024年9月20日
Jean
Jean、1 泊旅行
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6/10 (良い)
2024年9月17日
No wow factor, but a very reasonable place to stay. A couple of small issues that's couldn't be resolved but the breakfast was good, the staff pleasant and the room clean, the power shower was great
mark
mark、2 泊の家族旅行
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6/10 (良い)
2024年9月17日
The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters!
On the flip side, the breakfast was good and the staff were pleasant and welcoming.
At £100/night on average, plus a per surcharge of £15, it was a bit steep!
Phillip
Phillip、2 泊の恋人との旅行
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6/10 (良い)
2024年9月15日
We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.