Entire floor smelled like shrimp. First impression with the room was a lamp that didn't work, turned out entire outlet it was connected to did not work. No hand soap in bathroom.
The front desk reached out shortly after arriving to see if we were satisfied with the room. I mentioned the outlet not working and they offered either a 20% reimbursement. Was informed during check out should receive in 1-2 days.
A week later I called back and was informed the reimbursement was never processed. An unpleasant experience that would've been resolved was exacerbated by their inability to follow through.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月5日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月4日
Additional charges of $350 for my 2 dogs to stay 10 days, nothing.on your website think the desk clerks pocketed the money. No receipts were ever given for the stay or for the dog charges
Ronald
Ronald、10 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月31日
Roman
Roman、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月23日
The Suites are absolutely perfect for multi day stay. Great efficiency setup
Lawrence
Lawrence、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月21日
It was a nice place to stay for the night. They provide you with kitchenware to prepare your own meals at the room.
Reza
Reza、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月21日
Beds here aren't very comfortable, but it's a good setup for a short stay
Thomas
Thomas、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月19日
Scatchy
Richard
Richard、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月18日
Not up to standards.
Room was not clean when we checked in, had to wait one hour to have it cleaned before we could use our room.
Frank
Frank、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月15日
Kevin
Kevin、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月14日
Atendimente excelente, mas a cama não era tão confortável.
Norton
Norton、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月13日
Decent hotel.
sara
sara、8 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月12日
Chelsea
Chelsea、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月12日
This was one of the worst places I have ever been to. I did NOT stay. I will be in touch about getting refunded the first of the week
Michelle
Michelle、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月7日
Friendly staff
Michael
Michael、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月7日
I chose this hotel because it was pet friendly. DO NOT stay here with a pet. I have no idea when the last time they vacuumed under the bed. Our five pound dog came out with all kinds of things in his mouth. Being that size, an excess amount of sugar could send him into diabetic shock. I spoke to the front desk and told him about this and he seemed unconcerned. I asked for a manager but conveniently none was on site. I explained that I was not able to stay there due to the condition of the facility and requested a refund. This was Saturday 10/5/24 night at 5pm. We were forced to miss an event and I have yet to be contacted about the issue.
Amy
Amy、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月6日
It was very clean and orderly the outside, lobby and room. Staff friendly